EngageOne™

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The EngageOne^TM community is the place to share best practices across product usage and deployment. You’ll have access to key Subject Matter Experts (SME’s), Technical Resources, and Support/Services Leadership. You have the opportunity to share opinions and perspectives on development, provide valuable input for research and development of new products, and volunteer for beta testing opportunities.

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Recent Posts In This Community

[Webinar] Resilience, Recovery, and Risk: Modernizing Customer Communications on AWS with Precisely

By: Redmond Pulver , 2 months ago

Customer communications are no longer just operational outputs. They are regulated, revenue-impacting, and critical to business continuity. Yet many organizations still rely on legacy CCM environments that increase exposure to downtime, compliance gaps, ...
Notice of Deprecation: Compose – Communicate Integration (Compose in the Cloud)

By: Juan Godino , 2 months ago

Dear Customer, As part of our ongoing commitment to delivering secure, dependable, and future‑ready solutions, we regularly review the capabilities supported across the EngageOne™ portfolio. Following this review, we plan to deprecate the Compose – ...
RE: End of Service

By: Eric Olson , 5 months ago

Our support policy is documented in the release notes. We will generally only provide patches for GA release and one previous. If an issue on an older version is reproducible on the current version, we will provide a patch for the current version. ...
Notice of IBM AIX Support Change in EngageOne™ Generate – Effective with the 2026 Release

By: Krzysztof Lewczak , 5 months ago

Dear Customer, As part of our ongoing commitment to delivering secure, dependable, and future‑ready solutions, we regularly review the platforms supported by EngageOne™ Generate. Following this review, we plan to withdraw support for the IBM AIX operating ...
RE: Microsoft end of support for Report Viewer, Deprecation of EngageOne™ Content Author Reports, Removal ...

By: Juan Godino , 5 months ago

As noted in this article, the EngageOne™ Content Author Reports feature -together with its installation dependencies Microsoft Report Viewer 2015 Runtime Microsoft System CLR Types for SQL Server 2014 will be removed in the next maintenance ...