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This FAQ community is the place to ask questions about the community itself. Not sure how to find a draft post? The answer is here for you.

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All product related questions should be asked in the relevant product communities. If you don't see your product listed, then please post in the product community called Other Software and Data.

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    RE: Winshuttle Studio 20.2 installer

    By: Lee Henty , 13 days ago

    I have moved your post from the Community FAQs (which is around how to use the Community) to the Automate Product Forum which covers Automate Studio. To request Studio v20, please follow this KB article https://customer.precisely.com/s/article/Precisely-Automate-Studio-Version-20-x-downloads?language=en_US ...

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    RE: Unable to access Customer Support

    By: Lee Henty , 2 months ago

    Edward The issue is because you have registered from the forums and have not contacted support before, so the forums don't know which account to associate you to, and therefore you are put against the Knowledge Community Shared Account. If you contact ...

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    Unable to access Customer Support

    By: Edward Brown , 2 months ago

    Hello, When I try to access the Customer Support portal, in order to raise a ticket, I get the following error: Single Sign-On Error ------------------------------ Edward Brown Knowledge Community Shared Account ----------------------------- ...

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