Community FAQs

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This FAQ community is the place to ask questions about the community itself. Not sure how to find a draft post? The answer is here for you.

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All product related questions should be asked in the relevant product communities. If you don't see your product listed, then please post in the product community called Other Software and Data.

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    Community Rules, Etiquette & Privacy Guidelines

    By: Lee Henty , one month ago

    Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation. By joining and using this community, you agree that you have read and will follow these rules ...

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    RE: Winshuttle Studio 20.2 installer

    By: Lee Henty , 6 months ago

    I have moved your post from the Community FAQs (which is around how to use the Community) to the Automate Product Forum which covers Automate Studio. To request Studio v20, please follow this KB article https://customer.precisely.com/s/article/Precisely-Automate-Studio-Version-20-x-downloads?language=en_US ...

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    RE: Unable to access Customer Support

    By: Lee Henty , 8 months ago

    Edward The issue is because you have registered from the forums and have not contacted support before, so the forums don't know which account to associate you to, and therefore you are put against the Knowledge Community Shared Account. If you contact ...

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