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  • To ensure faster response times and a more consistent support experience for all customers, new support requests will no longer be accepted via email starting January 14, 2026 . This change applies only to case creation. You will continue to receive ...

    1 person likes this.
  • As we continue advancing the quality of self-service and support, the following updates have been implemented: Generative AI capabilities are now integrated into the Precisely Support website search experience Email channels will be phased ...

  • With a focus on user experience, the Precisely Support website has undergone several updates over the past year. I encourage everyone to explore the latest website features, including: Customer Community Provides the ability to self-serve ...

    2 people like this.

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