List of Contributions

Thank you, Brian!  It makes sense that there is a limit since too many could shut down the email system.  We will not change this on our installation.  I have explained this to the business areas since they were the ones who asked.  I will work with them to make sure they know how to use Assure to see ...

I have the "perform separate external delivery" checked on some result actions in Assure.  I expected a separate email for every alert, but just recently that is not what happened.  Assure sent separate emails for 23 of them, but for the remaining alerts it sent one email with the subject "You have 19 ...

I found the answer myself in the Assure system administrators guide section entitled "configuring email alerts".  It explains the two styles of emails Assure sends out and the difference between the two.  I sent this info to the users and am waiting to hear if this answers their questions and clears ...

Please start at the beginning.  What is the purpose of that email? ------------------------------ Renee Payne GuideOne Mutual Insurance Company West Des Moines IA ------------------------------

Why does Assure send emails with subject "You have 30 new alerts in your inbox" with body of the email looking like the below?  Is there a way to turn this off?  I ask because this email is confusing the users and they're asking me what it is.  I did not create it, so I am wondering the same thing. ...

I created a support ticket. https://support.infogix.com/hc/en-us/requests/300197

Trying again . . . Attached files rules.zip

I have a summary entity in Assure that balances two delimited files. When both files are empty, Assure says they are out of balance. The control fields have nothing in them. Why does Assure consider this out of balance, and how do I get it to be in balance? I tried initializing the control fields to ...