Hi Paul,
We are having a similar problem and after months of trying and working with Winshuttle Support we have not been able to resolve. We installed Studio Manager and a requirement of the installation process was the installation of the SAP GUI on the Winshuttle servers. I had Deskside support install GUI 7.6 on all the new servers.
For each SAP server, the following information, i.e. System ID, server host, instance, network settings, was configured in Studio Manger, the same as we used for Foundation User Governance. For Logon type Activate SNC, the connection test is failing, however when running scripts in Studio the user can connect to SAP using SSO with no error. The test connection in Studio Manager does work if we use SAP credentials, but still no success with SSO.
In addition, when I try to log on to the SAP DEV client from the Winshuttle server via the GUI using SSO I get the following error: Error 193 = "C\Program Files (x86)\CyberSafe\bin\sncgss32.dll is no valid 32-bit DLL for Intel x86/IA32
But connecting using SAP credentials is successful.
We were provided the following instructions for SSO setup SAP_SSO_Documentation_Setup_Evolve.docx, however we don't use the SAP Secure Login Library (SLL) for SSO (we have no license), we use a product called Cybersafe.
I came across this article: http://winshuttle-help.s3.amazonaws.com/foundation/en/foundation_11/foundation-11-configure-sapis-sso-cybersafe.htm
Since are using CyberSafe for SSO I figured I would try this. This was not successful either. I am starting to wonder if this will only work the SAP SLL.
Sorry I was no help but I just wanted to share our experience. Maybe someone else on the Community has suggestions for both of us! Again we have no issues with running scripts for our day to day activities, but we are unable to use server-side scheduling due to the SSO issue.
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Monica Anicito | Master Data Project Lead
Ortho-Clinical Diagnostics, Inc., Raritan, NJ
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Original Message:
Sent: 06-01-2022 11:15
From: Paul Volkert
Subject: WS AWS Evolve SSO - SAP Portal Issues
We have recently upgraded to WS Evolve (Dev/QA) in our AWS private cloud but are having issues with SSO working for our UAT when using the SAP Portal option which is how our current WS Foundation is being used and working successfully. We have opened a case with Support (month+) but reaching out to anyone that has done this already with Evolve on AWS that might be able to assist with what issues and resolutions they had to get it working for the SSO. The setup is that our WS Evolve is sitting on AWS Domain but our SAP environment is still on prem so the authentication for the Kerberos logging isn't successfully happening when we do the 'Test Connection' in WS Evolve setup error is can't connect to EP portal.
|ERROR|90|Winshuttle.Common.SapConnectorApi.SapConnector.OpenConnection|Error in open SAP connection|
Any help be greatly appreciated? Also another suggestion from WS Support is called 'SAP Trust' which might be another option as well if anyone has implemented this like type SSO to know how well it worked prior to us trying this new approach?
thanks
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Paul Volkert | IT SAP/Winshuttle support
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