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Dave Kuo

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RE: Extensibility Reference Guide not working

Posted By Dave Kuo 09-19-2022 00:35
Found In Egroup: MapInfo Pro \ view thread
Just wanted to share that reinstalling MapInfo Pro with full administrator privileges had resolved this issue since Maria had raised a support case. The solution is to ensure that MapInfo Pro is installed with full admin privileges and on top of that, making sure the installer was run by right-clicking ...

RE: Change color in the Layer panel

Posted By Dave Kuo 09-07-2021 20:34
Found In Egroup: Spectrum Technology Platform \ view thread
Hi George, You can add the following codes in the brand.css file to change the colour of the label icon and checkbox in Layer panel /* For checkbox on layer panel */ .pbi-check-square ( color: #ff0000 !important; ) /* For label tag on layer panel */ .activeTag ( background-color: #ff0000 ...

RE: Initial Extent not saving correctly (2019.1 S13)

Posted By Dave Kuo 08-12-2020 06:38
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
UPDATE: the original issue where using 'Save project' does not allow the current map view to be saved upon refreshing/reloading the map project has been acknowledged as a bug under SSS-6829. It is planned to be fixed in the upcoming 2020.1 release. The desired ability to set initial zoom/centre + ...

RE: Initial Extent not saving correctly (2019.1 S13)

Posted By Dave Kuo 08-10-2020 21:49
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
Thanks for all the input so far. Our product architect is reviewing this request and I have asked if it could be taken up as a priority item. In the meantime, I have also added this to our Ideas Portal and would kindly ask you all to give it a vote to promote the importance and relevancy. ht ...

RE: Initial Extent not saving correctly (2019.1 S13)

Posted By Dave Kuo 08-05-2020 21:39
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
@Mustafa Ismail @Andy d'Andilly  Could you please take a look and review this request? To me it sounds like a valid request and expectation that users should have the ability to set the map's initial view on a per project basis, which was possible in v12.2 as pointed out in the documentation ...

RE: Map Uploader - Does not table match Raster or SQL Tables

Posted By Dave Kuo 05-21-2020 08:42
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
Thanks for raising this Tim. As Duri mentioned above, this issue was originally observed in SQL linked tables and he had raised this with our support team recently. I can confirm that our Engineering team have since also added 'rasters/grids' to the list of testing criteria when they conduct their acceptance ...

RE: layout size and output

Posted By Dave Kuo 10-15-2019 00:59
Found In Egroup: MapInfo Pro \ view thread
Hello Richard, Regarding moving and lining up the legend frames, have you tried to hold down the 'Shift' key on the keyboard and then click on each one to select multiple legend frames at once? That way you could then select and move them all at once without changing the order. If you are finding ...

MapBasic Tool of the Week: Named Views

Posted By Dave Kuo 08-07-2019 19:04
Found In Egroup: MapInfo Pro \ view thread
This tool has always been welcomed by users every time it is mentioned over the years. The idea behind this tool is it allows you to create a bookmark for a specific map view and allows you to return to this bookmarked view at any time (similar to saving your favourite webpages as bookmarks in your ...

RE: Corrupted workspaces issue

Posted By Dave Kuo 07-17-2019 02:38
Found In Egroup: MapInfo Pro \ view thread
Hi Kalu, I would be interested to note whether the workspace was being saved to a network drive location or was it local?  One approach I can suggest to possibly help isolate this further would be to perform the same test but saving it to a local drive vs. network drive - and see if the issue occurs ...

RE: What has happened to my aerial image and how do I fix it?

Posted By Dave Kuo 07-10-2019 22:27
Found In Egroup: MapInfo Pro \ view thread
Thanks Rebecca. I have decided to open a support case on your behalf and will reach out to you directly to try to get to the bottom of this issue. ------------------------------ Dave Kuo Pitney Bowes Australia Pty Ltd Australia ------------------------------

RE: What has happened to my aerial image and how do I fix it?

Posted By Dave Kuo 07-10-2019 20:13
Found In Egroup: MapInfo Pro \ view thread
Sorry to hear this. Can you please verify the exact version of MapInfo Pro you are using including the build number? This can be found under PRO tab > About ------------------------------ Dave Kuo Pitney Bowes Australia Pty Ltd Australia ------------------------------

RE: What has happened to my aerial image and how do I fix it?

Posted By Dave Kuo 07-10-2019 19:07
Found In Egroup: MapInfo Pro \ view thread
Hello Rebecca, This looks to be a known issue and it's related to MapInfo Pro v17.0 introducing 32-bit rendering by default. This results in some images becoming washed out or faded when rendered in v17.0. To resolve this, please follow the instructions in the knowledgebase article below. ...

RE: Weather Widget in Info Panel

Posted By Dave Kuo 07-08-2019 03:04
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
Very nice addition which adds a bit of relevant context, your SSA is looking schmick Tim! :) ​ ------------------------------ Dave Kuo Pitney Bowes Australia Pty Ltd Australia ------------------------------

RE: Click "See on map" error - Created table view (Solved)

Posted By Dave Kuo 07-08-2019 02:56
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
​Hi Tim, Appreciate you sharing your experience and solution in detail. This issue/resolution definitely warrants a knowledge base article, and here it is - link below: http://support.pitneybowes.com/SearchArticles/VFP06_KnowledgeWithSidebarTroubleshoot?id=kA21E000000blPgSAI&popup=false&lang=en_US ...

RE: Line Direction Markers

Posted By Dave Kuo 07-05-2019 02:00
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
Hi Tim, I believe the line direction option works similar to a 'style override' in MapInfo Pro and can only be persisted in MapInfo Pro if a workspace is saved. The line directional marker does not carry over to SSA currently - it looks to be currently unsupported based on what I can see ...

RE: Using Toolbutton on browser window

Posted By Dave Kuo 07-01-2019 01:31
Found In Library: Mapinfo Pro

RE: Using Toolbutton on browser window

Posted By Dave Kuo 07-01-2019 01:31
Found In Egroup: MapInfo Pro \ view thread
​Hi Mitchel, I'm not sure why it may not work with a custom tool button, but taking a look at the MapBasic Reference guide, I found reference to using the ToolHandler procedure which works in conjunction with a special ToolButton. The button associated with a ToolHandler procedure is restricted; in ...

RE: Applinking/node.js in a multi-user, Citrix-like environment

Posted By Dave Kuo 06-26-2019 08:05
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
Hi James,  As you may already be aware, currently the inbuilt application linking tool does not work in a multi-user environment. Our consultants have mentioned that there is a working solution for Citrix environments used by several of our clients, but it is managed by our Services team and therefore ...

RE: MapInfo Marketplace Preview

Posted By Dave Kuo 06-12-2019 20:42
Found In Egroup: MapInfo Pro \ view thread
Looks pretty cool Shweta, I like the large individual icons layout on the home screen and search functionality which allows users to search for any specific tools - this should come in handy as the list grows. It works quite seamlessly in that I was not prompted to login to it (I assume that this ...

RE: MapInfo Marketplace Preview

Posted By Dave Kuo 06-12-2019 20:41
Found In Library: Mapinfo Pro