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Terry Hunt

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1 to 16 of 16 total

RE: The MapInfo Pro Viewer

Posted By Terry Hunt 05-04-2022 18:38
Found In Egroup: MapInfo Pro \ view thread
Update: The Certificate issue has been corrected. A particular browser was failing the certificate a few days before the actual expiry date. The Certificate has been updated now beyond that date and you should no longer be encountering any login issues. Please create a case with support@precisely.com ...

RE: Installing Spectrum and SSA 2022.1

Posted By Terry Hunt 04-10-2022 20:25
Found In Egroup: Spectrum Technology Platform \ view thread
Hi Ayman, A support case has been noted and responded to, please check your emails. Kind Regards, ------------------------------ Terry Hunt Support Engineer Precisely Sydney, Australia ------------------------------ ------------------------------

RE: MapBasic Dialog issue when displaying numbers in EditText control

Posted By Terry Hunt 01-17-2022 16:20
Found In Egroup: MapInfo Pro Developers User Group \ view thread
Hi Asko, I can confirm that this item was addressed in v2019.3 (build 45) via the below Issue Number (taken from v2019.3 release notes). Please download the latest build and install to correct your issue. Kind Regards, ------------------------------ Terry Hunt Support Engineer ...

RE: MapInfo Pro license activation Problem

Posted By Terry Hunt 10-07-2021 17:45
Found In Egroup: MapInfo Pro \ view thread
Hi Kyaw, Precisely is the ex Pitney Bowes Software and Data business, which develops and maintains MapInfo Pro and several other products. Our partner Datamine develops and maintains the Discover Suite that can be incorporated with MapInfo Pro. Discover was part of Precisely, the Discover ...

RE: MapInfo Pro license activation Problem

Posted By Terry Hunt 10-07-2021 02:41
Found In Egroup: MapInfo Pro \ view thread
Hi Kyaw, The Serial Number you passed on shows you are a Datamine client and I am unable to assist. Please be advised that technical support (including licensing) for this product is no longer being handled by Precisely (for a few years now) and you will need to contact Datamine directly to ...

RE: MapInfo Pro license activation Problem

Posted By Terry Hunt 10-06-2021 20:13
Found In Egroup: MapInfo Pro \ view thread
Hi Kyaw, I have created a case and replied to the two email addresses we have on file for you. Please check your junk/spam folder for two emails from support@precisely.com and reply with the requested Serial Number details. If you are unable to see either email, please use the Reply Privately ...

RE: MapInfo Pro license activation Problem

Posted By Terry Hunt 10-05-2021 00:23
Found In Egroup: MapInfo Pro \ view thread
Hi Kyaw, I have created a support case and emailed you in the past few minutes. Please respond to the email and I can assist further as required. Kind Regards, Terry ------------------------------ Terry Hunt Software Support Engineer Precisely Sydney, Australia ------------ ...

RE: Spectrum Platform v2020 module updates

Posted By Terry Hunt 06-28-2021 22:20
Found In Egroup: Spectrum Technology Platform \ view thread
Hi Michael, The following Article has a breakdown of most of the Modules: Details of modules listed in License and Expiration page in Spectrum If you have others beyond that we can check internally and advise. ------------------------------ Terry Hunt Software Support Engineer Precisely ...

RE: MapBasic Dialog issue when displaying numbers in EditText control

Posted By Terry Hunt 12-30-2020 18:41
Found In Egroup: MapInfo Pro Developers User Group \ view thread
Hi James, Your support case has been actioned and escalated to the engineering team for further advice. Thanks for the feedback - appreciated. Kind Regards, ------------------------------ Terry Hunt Software Support Analyst Precisely Sydney, Australia ------------------------------ ...

RE: Scale bar and scale is not proportional

Posted By Terry Hunt 10-14-2020 20:33
Found In Egroup: Spectrum Spatial (SSA/LIM) \ view thread
Hi Joakim, This behavior has been noted via a case I worked on recently, where the Print settings/preferences where changing the output. When printing please verify the size settings are set to 100% and you are not selecting the fit to page option. The affected user found this to be the issue ...

RE: MI Pro V19 Shortcuts on install

Posted By Terry Hunt 01-22-2020 17:36
Found In Egroup: MapInfo Pro \ view thread
Hi Tim, The following parameters can be added to your silent install command to create Start Menu shortcuts: MPRO=True creates the MapInfo Pro shortcut in the Start menu and sets the default file association of registered MapInfo Pro file types such as workspace (*.wor) or table (*.tab) with ...

RE: "Move To" button greyed out V17

Posted By Terry Hunt 01-09-2020 21:52
Found In Egroup: MapInfo Pro \ view thread
Hi @Tim Warfe, I have just sent the required details to you. Let me know via the email if you have any issues.   ------------------------------ Terry Hunt Software Support Analyst Pitney Bowes Sydney, Australia ------------------------------ ------------------------------

RE: MapInfo v19 upgrade

Posted By Terry Hunt 12-10-2019 22:50
Found In Egroup: MapInfo Pro \ view thread
v2019 does not uninstall v17 - that process only occurs when you upgrade within the same version. The recommend removeal process for MapInfo Pro (v17) is to use the Control Panel: 1. Launch the Control Panel and choose the Programs and Features option. (On Windows 8, from the Desktop menu, on ...

RE: MapInfo v19 upgrade

Posted By Terry Hunt 12-10-2019 22:30
Found In Egroup: MapInfo Pro \ view thread
Hi Matthew, The default install path has always been 'C:\Program Files\MapInfo\Professional' for all 64-bit versions. Normally you would uninstall v17 before hand and would not have encountered this issue. MapInfo Pro 2019 is an improved version with all of then v17 functionality and more. Below ...

RE: I am trying to get an update on MI Pro Tech Support Bug MIPRO-102490

Posted By Terry Hunt 09-10-2019 18:11
Found In Egroup: MapInfo Pro \ view thread
Hi Nicholas, I have had a quick review and can confirm that MIPRO-102490 was not part of the 17.0.4 release. Your item is still active in our items to address, however I am unable to confirm at this stage if it will be part of the next release. I will add a follow-up to MIPRO-102490 to obtain an ...

RE: Default visibility for layers in MapInfo Workspace Manager

Posted By Terry Hunt 03-01-2019 00:52
Found In Egroup: MapInfo Pro \ view thread
Hi Justin, Firstly, welcome to the Knowledge Community. We hope you find our community helpful and encourage you to become an active participant. Exponare Configuration has some dependencies that you may already have worked out i.e. the Default Work Context within Exponare is applied at a User ...