List of Contributions

As marketers and customer experience professionals, we know that how we communicate with our customers and how we execute our marketing processes is an ever-shifting balance. Digital tools and automation make our lives easier in some ways, while in others makes it even more important and critical that ...

Customizing your communications is easy with EngageOne Video's Creator interface. Check out our Product Manager's demo of how to use a data file to generate individual personalized videos to each of your customers with just one upload. Each unique, personalized URL can then be integrated into your other ...

Recently Pitney Bowes announced new updates to its EngageOne portfolio of customer engagement solutions. One exciting new feature to be added to EngageOne Video is the Creator interface, which makes EngageOne Video a platform that no longer requires you to be an IT or Creative Services professional, ...

We are happy to personally share with our Community members that today Pitney Bowes is announcing new capabilities to EngageOne Video, EngageOne Converse and EngageOne Communicate – all part of our globally award-winning portfolio of Customer Experience Cloud Solutions. Many of you will be receiving ...

In recent research conducted by Pitney Bowes in conjunction with the CMO Council we determined that across all generations, omnichannel is an expectation, not an option. The overwhelming majority of consumers – 91 percent – suggest that omnichannel experiences are either important or critical, with 29 ...

The CMO Council hosted an exciting webinar this week that we're happy to share as available on replay for those who couldn't join us. It featured a lively panel discussion hosted by CMO Council VP, Liz Miller, with representatives from Nationwide Financial, The Fearless Group Agency, and Pitney ...