List of Contributions

I like Forrester's position on automation, and it's one I've been seeing in conversations I've been having with the market: While there's fear that automation is going to eliminate some jobs, there seems to be a growing body of evidence (or, at least, opinion) that automation is really going to focus ...

This is a site I've used for free video content: https://www.videvo.net/search/business/?page=1 You can filter the search results by license type as well to find royalty-free, and different attributions: ------------------------------ -------------------------------------- Chris Cummings ...

That's a great point, Patrick - the more partners use the technology, the more familiar and second-nature it becomes for them. At the same time, on the product-side, you're giving us another perspective on features that are resonating, which need addressing, and new thoughts, too. ------------------------------ ...

The tracks and sessions lineup looks really good. I'm excited to present EngageOne Communicate and how we're helping business users engage digitally with their customers in a way that's personalized and really easy to do. Looking forward to it! ------------------------------ -------------------- ...

Hi Harry - I love the concept, and the walk thru is really good! Easy to follow and replicate. ------------------------------ -------------------------------------- Chris Cummings Senior Product Manager Pitney Bowes -------------------------------------- ------------------------------

Hi Elizabeth - Thanks for sharing this! It's clear from the study that everyone wants omnichannel. One thing that stood out to me was that, as a brand, omnichannel doesn't mean you have to be everywhere... just where the consumer needs you. Chris ------------------------------ --- ...

That lines up with what I'm seeing as well -- one of the biggest barriers to digital transformation isn't necessarily technology budget or even talent; it's aversion to risk and collaboration. Largely it's the disconnect between the business and IT which frequently frustrates a company's ability to be ...

Thanks, Colleen - I especially appreciate you including the Excel template to help me visualize what you're talking and also use as a foundation - versus having to re-create the wheel. ------------------------------ Chris Cummings Senior Product Manager Pitney Bowes ------------------------------ ...

Imagine you're a customer reviewing an EngageOne Compose PDF... you're looking at a personalized and detailed offer. In banking, it could be a mortgage proposal. In insurance, a property or life insurance proposal. In telco, a multi-play offer for all of a customer's fixed and mobile ...