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Parker Phinney

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Posted By Parker Phinney 07-27-2021 12:09
Found In Egroup: Assure DQ
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Hello Today, MassMutual ER users have to launch via Internet Explorer because this is the only browser setup that allows for the single sign on from Okta to Infogix ER. Internet Explorer is no longer supported so we need to start using a new browser in order to access ER. When we access via EDGE ...
Posted By Parker Phinney 02-07-2019 13:15
Found In Egroup: Data360 DQ+
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Ability to Launch Assure User Reports from DQ+ / Print entire dashboard into a report like result (pdf).
Posted By Parker Phinney 10-15-2018 13:11
Found In Egroup: Assure DQ
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Infogix Cloud and our network. I think we know that there is a timeout setting when Assure runs too long. There should be a "Heartbeat" function coming (I believe). But there are other outages that we have not explained. Doesn't happen often, last time was in August.
Posted By Parker Phinney 10-15-2018 12:56
Found In Egroup: Assure DQ
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We are experiencing similar network connection break issues. It would be helpful to get more insight into why connection breaks occur. They are limited in the number of times they happen but frustrating because you cannot take action to prevent.