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Brenda Stoetzer

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Posted By Brenda Stoetzer 09-29-2020 07:28
Found In Egroup: Assure DQ
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Hi Rajanbabu, I am your Customer Experience Manager and will be sending an email shortly to schedule a call to discuss in more detail. Thank you, Brenda Stoetzer
Posted By Brenda Stoetzer 03-13-2020 07:54
Found In Egroup: Data360 DQ+
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Hi Rob, Your second approach seems to be correct with the regular expression as .*bucket_.* If the file is a text file then filter extension should be mentioned as .txt. Regarding your question if the patch should be empty...No it should not be empty. It can have full path or even the root ...
Posted By Brenda Stoetzer 03-12-2020 13:18
Found In Egroup: Data360 DQ+
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Hi Rob, Can you try this expression for File Path .bucket_.*
Posted By Brenda Stoetzer 03-12-2020 10:56
Found In Egroup: Assure DQ
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Hi Manish, Are there any spaces in the file path? If so, the entire path needs to be put in quotes, otherwise the script will only read the path up to the first space. As to your comment related to the feature showing disabled, per the article: Prerequisites to using exportControlData ...
Posted By Brenda Stoetzer 03-12-2020 08:33
Found In Egroup: Assure DQ
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Hi Manish, That will output the CSV file on the Assure server. You will need to add the "-localdest" flag into the script settings, which will make the output on the client instead of on the server if you prefer to have it there. We will ...
Posted By Brenda Stoetzer 03-11-2020 13:47
Found In Egroup: Assure DQ
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Hi Arun, This can be performed within the user preferences. Specifying a value for the "Expire Infogix Alerts" setting will override the settings in the result actions.
Posted By Brenda Stoetzer 03-11-2020 13:42
Found In Egroup: Assure DQ
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Hi Manish, There are a few ways to accomplish this. I've provided a link below to our knowledge base article which should be of assistance. https://support.infogix.com/hc/en-us/articles/360044328654-Capturing-control-data-from-Infogix-Assure
Posted By Brenda Stoetzer 03-10-2020 12:52
Found In Egroup: Assure DQ
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Hi Kutcharlapati, DId you change the PLATFORM_ID located within your IA.properties? Are you utilizing the same Information Source ( with the old platform ID and hostname )? Was this a parallel upgrade, where the “old” server is still online? ( and the Information Source is testing successfully ...
Posted By Brenda Stoetzer 03-10-2020 11:45
Found In Egroup: Assure DQ
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Hi Barb, There’s two locations that this could be setup, depending on whether you have LDAP integration enabled for user attributes. If you have LDAP integration for user attributes enabled, then your Assure config will have a “userinfo.directory.properties” file, which contains the following ...
Posted By Brenda Stoetzer 03-06-2020 11:20
Found In Egroup: ACR
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Hi Angela, Glad to hear that the issue was resolved! To document the resolution here: the history database was originally created by an ID that is no longer active in the system. The contents of the history database were blank, so a fresh database was created under a system ID. The ACR jobs functioned ...
Posted By Brenda Stoetzer 03-05-2020 15:23
Found In Egroup: Assure DQ
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Hi Daniel, I've provided a link to an article on setting retentions in Assure for your convenience. https://support.infogix.com/hc/en-us/articles/360044538713 Please let us know if you have additional questions.
Posted By Brenda Stoetzer 03-05-2020 13:13
Found In Egroup: ACR
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Hi Angela, I'll email you to set up a webex to help resolve your issue. Thank you.
Posted By Brenda Stoetzer 03-05-2020 09:39
Found In Egroup: ACR
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Hi Angela, The REORG is the correct course of action, but I noticed that our REORG article was ambiguous about which options to use to resolve these errors. This has now been updated to specifically call out the option to REORG into a new database. After selecting the option to REORG into a ...
Posted By Brenda Stoetzer 03-03-2020 13:19
Found In Egroup: Assure DQ
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Hi Vignesh, The admin email list is solely used for the Discarded Event Notifications, which are the notifications that are sent when Assure controls fail to send data to Insight and Perceive after four attempts. This would indirectly monitor your Insight and Perceive JVM health, but not your Assure ...
Posted By Brenda Stoetzer 02-28-2020 14:38
Found In Egroup: Data360 DQ+
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Hi Rob, Unfortunately we just learned the ability to change the Authentication type is only supported for cloud deployment. Once SSO is enabled you cannot create non-SSO users. I will create an enhancement request on your behalf to enable that for on-prem installations.
Posted By Brenda Stoetzer 02-27-2020 12:20
Found In Egroup: Data360 DQ+
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Hi Rob, Infogix does not have access to your environments. The logs don't carry any of the user information other than user email address. And this information only shows up when users try to login. Also in Audit logs it shows the update/modification by the user.
Posted By Brenda Stoetzer 02-27-2020 11:03
Found In Egroup: Data360 DQ+
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Hi Rob, You can accomplish this by changing the Authentication Mode from SAML to INTERNAL. Add a user like normal, but set the authenication to INTERNAL. If you don't get a login screen, then it's possible that the URL you're using to login has a "tenantId" in it. For example, this URL snippet ...
Posted By Brenda Stoetzer 02-24-2020 14:31
Found In Egroup: Data360 Govern
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Hi Tracy, For HTML control if you attempt to insert 50 MB or more worth of text, you will get a timeout. For the text control, our recommendation is to stay below 2500 characters.
Posted By Brenda Stoetzer 02-21-2020 14:12
Found In Egroup: Assure DQ
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Hi Manish, You can leverage Assure’s File Monitor feature for this. File Monitor will dynamically find files to process based upon file name patterns. At a high-level, a File Monitor control is a control that will monitor a specified directory for files that matches its pattern. Those file names ...
Posted By Brenda Stoetzer 02-21-2020 06:57
Found In Egroup: Assure DQ
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Hi Vignesh, I’ve heard of other users using third-party monitoring tools to check the health of JVMs, which would include Assure and Insight. It isn’t possible within Assure or Insight themselves, because if their JVMs are shutdown, any internal controls monitoring JVM health would also be shutdown. ...