Hi,
Thanks a lot Sigird, it solved the issue!
Regards,
------------------------------
Skander Hassayoune
MDM
Hager Electro SAS
Blieskastel
------------------------------
Original Message:
Sent: 03-09-2026 14:03
From: Sigrid Kok
Subject: Winshuttle Error
HI Skander
Can you see this support article? https://customer.precisely.com/s/article/getimage-callback-returned-unexpected-type?language=en_US
It states it's likely to be caused by an office update.
It suggests making this adjustment to Excel settings
FYI
Sigrid
------------------------------
Sigrid Kok
*Precisely Software Inc.
Original Message:
Sent: 03-09-2026 09:57
From: Skander Hassayoune
Subject: Winshuttle Error
Hi,
I got one user having the same error message, could you share how you solved it? Hope you still remeber! :)
Thanks!
Regards,
------------------------------
Skander Hassayoune
MDM
Hager Electro SAS
Blieskastel
Original Message:
Sent: 06-05-2023 14:33
From: Leonardo Vzorek
Subject: Winshuttle Error
Hi all
I've got the following error : The callback "getImage_Callback" returned a value that could not be converted to the expected type.
It happen when connect to studio. It still works but the message is different from other days.
------------------------------
Leonardo Vzorek
Knowledge Community Shared Account
------------------------------