Automate

 View Only

  • 1.  SAP User can't see all the SAP Systems in Winshuttle Studio

    Posted 02-20-2024 07:48
      |   view attached

    Dear All,

    I am facing a challenge with one of our runner. He can't see all the SAP Systems in Winshuttle Studio (dropdown list).

    What can actually be the issue.

    On the other hand, I can see all the systems listed on SAP GUI Logon.

    Additionally, the settings are the same. Hence, I don't know where to check it again.

    Kind Regards,

    Marcel 



    ------------------------------
    Marcel Dohnjenkah Gwangwaa
    SAP Business Analyst
    Vitra IT Services GmbH
    ------------------------------

    Attachment(s)

    docx
    SAP Systeme auf SAP GUI 770.docx   73 KB 1 version


  • 2.  RE: SAP User can't see all the SAP Systems in Winshuttle Studio

    Posted 02-20-2024 09:31

    Good afternoon Marcel,

    I think you 'll have to add the SAP systems you require.

    have a look at this: https://help.precisely.com/r/Automate-Studio/20.3/en-US/Automate-Studio-with-Connect-User-Guide/Setting-up/Add-an-SAP-system

    best, Jan 



    ------------------------------
    jan ketele
    release expert
    Xeikon Manufacturing NV
    ------------------------------

    Original Message


  • 3.  RE: SAP User can't see all the SAP Systems in Winshuttle Studio

    Employee
    Posted 02-21-2024 06:32

    Hi Marcel 

    Additionally I would advise to check the INI file you are using and the impacted user is using.

    You can check the same by going to your logon pad- Options- SAPGUI configuration.

    Thanks



    ------------------------------
    Archana Chandar
    Precisely Software Inc.
    ------------------------------

    Original Message


  • 4.  RE: SAP User can't see all the SAP Systems in Winshuttle Studio

    Employee
    Posted 02-26-2024 11:56

    Hi Marcel

    It's possibly the SAPLogon.INI file or if a newer version of the GUI, an XML file

    I'm on SAP GUI 770 and for me it's the SAPUILandscape.xml file.  It's in the SAP Logon pad -> Options -> SAP Logon Options and then path to local configuration files.  

    Typically IT or Basis will share that file with SAP users, but you can do so, as well.  

    Or, the users can use the article Archana shared to add them manually - but sharing the file is simplest.

    You can also point to that directory in Studio under Options -> SAP Settings

    Hope that helps,

    Sigrid



    ------------------------------
    Sigrid Kok
    Precisely Software Inc.
    ------------------------------

    Original Message