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  • 1.  Enforcive Enterprise Security

    Posted 10-06-2023 07:48
    Good afternoon.
     
    I have an issue when I activate DATABASE in Enterprise Security Activation.
    The event:
    Server DATABASE
    Server Name O - DATABASE SERVER
    Function 00 - DATABASE LOGON
    Terminal  
    IP Address xxx.16.1.xxx
    Class ADDRESS RANGE
    Message Type Warning
    Event Code 394
    Event Description Unauthorized access from a specific interface
    Event Interface Type: UNDEFINED INTERFACE Port: 8471. Allowed IP : From: xxx.16.1.xxx To: xxx.16.1.xxx. Assigned IP : From: xxx.16.1.xxx To: 172.16.1.xxx
    What does Event Code 394 mean?


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    Paulo Ribeiro
    Director
    UQ Consult
    PORTO
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  • 2.  RE: Enforcive Enterprise Security

    Employee
    Posted 6 days ago

    Thank you for posting your question.

    While the forum is a great place to discuss product capabilities, best practices, and share experiences with the community, specific technical issues are best handled through our Support team so they can be properly investigated and tracked.

    Please open a case through the Precisely Customer Portal at https://customer.precisely.com/, and our team will be happy to assist. This ensures your issue is assigned, tracked, and updated through to resolution.

    We appreciate your participation in the community and look forward to hearing about your experiences and use cases here in the forum as well.



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    Rick Hager
    Senior Manager, Customer Support
    *Precisely Software Inc.
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