Is anyone else having issues with the new 2021 version in regards to everyday functions and buttons being grayed out? This happens to myself and several co-workers quite often now, and we are all stumped as to the cause, and how to fix it. We have just started our company upgrade of about 100 licenses from 19.3 to the 2021 version, and we have decided to put this upgrade on hold for the rest of the company until we can get this resolved.
Not having the pan or zoom is not a huge issue, but all the Insert object spatial commands being grayed out is a big issue for those of us drafting.
Yes the proper layer is in an editable mode, but they are all grayed out. We have experimented with changing the editability from one layer to another, making different maps active. Closing maps and starting new ones etc. You name it, we've tried it. When it starts happening, there is no rime or reason to it, but it's extremely annoying.
We have 4 coworkers who have reported this, and it has started to affect our work. Someone even requested to have 19.3 put back on their computer until this is fixed.
I have included a few screen shots that show what I'm talking about.
Thanks
Ryan
All the insert tools are grayed out, even though there is a layer that can be edited
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Ryan Richter
COX COMMUNICATIONS
Roanoke GA
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