This article appeared in Computerworld on February 10, 2016. Pitney Bowes is also using A.I.in the development of our location based technologies.
""We [function like] an Uber for cross-border business parcels in 100 countries around the world," explains Pitney Bowes chief innovation officer and EVP Roger Pilc. "We don't drive trucks and fly airplanes; rather, we [facilitate] a very complicated set of activities. We could not do that without machine learning and A.I.""
http://www.computerworld.com/article/3030655/emerging-technology/artificial-intelligence-in-the-enterprise-it-s-on.html