Hi Pankaj,
Installing the Studio client software does not upgrade your license type. During activation the software is intuitive to what license you have already been assigned. Having a Transaction only license will allow the Transaction module only within Studio. If you wish to also have access to the Query module within Studio you will need to speak with your Account Manager about options for upgrading your licenses or purchasing separate Query module licenses.
With your current license types (Transaction and Transaction Runner) the Query module will remain disabled.
Thank you!
-Shelby
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Winshuttle Support |
Winshuttle North America |
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Original Message:
Sent: 01-23-2020 08:46
From: Pankaj Patel
Subject: Query symbol is disable
Hi Shelby,
I thought there are only two licenses Transactional and Runner.
We 've upgraded to Studio from version 10.7 so do licenses.
Please advise.
Thanks,
Pankaj Patel.
Advisor Business Systems
TIS Enterprise Support, SAP Enterprise Solutions
ENBRIDGE
TEL : 713-627-4855 | CELL : 832-520-7089 | FAX : 713-386-4030 | pankaj.n.patel@enbridge.com
5400 Westheimer Ct. Houston, TX / 77056
enbridge.com
Integrity. Safety. Respect.
Original Message------
Hello Pankaj,
You will need a Studio license or a Query license in order to access the Query module within Studio. A Transaction license will not allow you access to the Query module. I hope this helps.
Thank you!
-Shelby
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Winshuttle Support |
Winshuttle North America |
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