Hilda,
My understanding is that with a yearly fee this service is included. Someone from Winshuttle maybe able to give you more information if there is a cost not having a service plan. With all of the thickets I have submitted there was no cost. Some of my issues is due to script not working as I thought and I send in the ticket with script and excel file and most of the time able to help show me what I am doing wrong or help direct me to a better solution at no cost.
Where I have found to be cost would be if you are asking for Winshuttle to develop a script.
Ben Kielas
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Benjamin Kielas | MDG lead
Generac Power Systems, Inc. | 2625444811
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Original Message:
Sent: 08-27-2019 11:33
From: Hilda Wilson
Subject: INTRODUCTION TO WINSHUTTLE
Thanks but how can I submit a ticket? Would that entail some costs?
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Hilda Wilson |
Daifuku America |
Original Message:
Sent: 08-26-2019 10:03
From: sigrid kok
Subject: INTRODUCTION TO WINSHUTTLE
Hi Hilda
Welcome!
There is online training for basic skills. You can open a support ticket to gain access.
Once you have a login, you can access it via a link from the Community site -> Resources -> Training
You can also engage with our Services team for training and mentoring. And of course, you can post questions here.
Best Regards,
Sigrid
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Sigrid Kok
pse | Winshuttle North America
Original Message:
Sent: 08-23-2019 08:11
From: Hilda Wilson
Subject: INTRODUCTION TO WINSHUTTLE
Hi,
We have just implemented SAP, and we would like to use WINSHUTTLE. Is there any orientation for beginners like me?
Hilda
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Hilda Wilson |
Daifuku America |
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