Automate

I'm trying to update the due date dynamically for a solutions workflow based on values the requester/originator provides on the form.  I'm trying to use the Update Due Date Plug In and I cannot get it to work. What am I doing wrong?  Where do I find the correct Process Id or Assignment Id?

Hi Jamie

I haven't used the plugin.  Instead I used a priority, which translates to an SLA date for a node in the workflow.  I used a rule to take today's date and add days based on the priority - high is 1 day, medium is 2 days, low is 3 days, for example.  adddays(today(),priorityvalue)

then I used a property on the swimlane task to use that calculated value on Allow Override Duration:

the contents 

That's one way to do it.  I'm not sure about your scenario, but I know this works.

Hope that helps,

Sigrid

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Sigrid Kok
Precisely Software Inc.
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Hi Jamie,

I have shared the solution on the link : https://nowtransfer.de/55e1dd52c352

I have added a data connection to my evolve database to fetch the process Id.

On "Originator View" you can set the document name, on next view you can use this Document/Process name to fetch the process id using a query element, SQL query : select Id from WF_Process where Name = 'Your form name/Field XPATH'.

Once you have the ID you can use in the plugin as configured below :

NOTE : for the due date to be updated you need to update the workflow property "Duration" to empty as shown below :

Hope this helps.

Regards