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  • 1.  SAP CRM T-code CRMD_ORDER - issue adding Note for a specific Text Type

    Posted 05-16-2024 15:19

    I have the need to add a Note for the Text Type = Follow Up Call.  It is accessed through t-code CRMD_ORDER.  I have tried Batch and GUI Scripting methods. Batch results in the note being added as Text Type = Internal which is the first text type on the screen.  I couldn't get GUI to work when there was already an existing note.

    I have created similar scripts in ECC for VA02 Texts by clicking on each type and moving down to the desired Text type using Batch mode without any issues.

    Not sure if the cause is the way the screens are combined in the t-code.

    Any suggestions are appreciated!  I have attached one of the Batch tests - I can see in the expert view that it doesn't appear to move down during the recording.  It looks different that ECC VA02 script.

    Thanks!



    ------------------------------
    Deirdre Chelius
    IT Directory - Data Governance
    Generac Power Systems, Inc.
    Waukesha WI
    ------------------------------

    Attachment(s)

    Txr
    CRMD_ORDER_20240516_093229.Txr   1.40 MB 1 version
    xlsx
    CRMD_ORDER_20240516_093229.xlsx   4 KB 1 version


  • 2.  RE: SAP CRM T-code CRMD_ORDER - issue adding Note for a specific Text Type

    Employee
    Posted 05-16-2024 20:22

    Hi Deirdre

    Out of my comfort zone here, but I did try this out - simple example attached.  I added a few developer notes in there.

    Here are the texts in my system 0 and I picked to add an internal note in the text box on top:

    You'll see internal note it isn't the first one in my system

    • I double clicked on the text type
    • I double clicked in there
    • inserted a row on top and added the new note again today on top.  Of course you can page down to the bottom in the line editor and add text to the end, if that's what you wish to do.
    • I made sure my editor was the line editor - not the graphical editor, when I double clicked in the text area you see above.

    IDK if this helps, but hopefully it will give you an idea.

    Best Regards,

    Sigrid



    ------------------------------
    Sigrid Kok
    Precisely Software Inc.
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  • 3.  RE: SAP CRM T-code CRMD_ORDER - issue adding Note for a specific Text Type

    Posted 05-17-2024 09:59

    Thanks Sigrid!  The tip that I needed was to change my editor from the graphical editor to line editor!  When recording with GUI Scripting it was using the graphical editor.  I still don't understand why I can't get Batch mode to work though - but probably because of the way the screen is built.

    Thanks again for the quick response.



    ------------------------------
    Deirdre Chelius
    IT Directory - Data Governance
    Generac Power Systems, Inc.
    Waukesha WI
    ------------------------------

    Original Message


  • 4.  RE: SAP CRM T-code CRMD_ORDER - issue adding Note for a specific Text Type

    Employee
    Posted 05-17-2024 10:13

    You're most welcome, Deirdre.

    GUI scripting is required for selecting the specific type of text and for double clicking in the text box to get to the line editor. 

    If there was a search for text type and a button to get to the line editor, which is available in some places in ECC, then regular recording modes might work.

    Best Regards,

    Sigrid



    ------------------------------
    Sigrid Kok
    Precisely Software Inc.
    ------------------------------

    Original Message