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  • 1.  Runners not able to interact with long text

    Posted 3 days ago

    Hi there - 

    I have two runners in a production environment that are receiving the error "object reference not set to an instance of an object" when it comes to the long text portion of a script for KO03 and another for ABUMN. The error does not come up for me in development environments.

    I compared our authorizations and see the runners do not have access to the following, highlighted in red: 

    Are these perhaps the culprit? 

    Thanks!

    -Mike



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    Mike Shaw
    Business Services Analyst
    Leprino Foods Company
    Denver CO
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  • 2.  RE: Runners not able to interact with long text

    Employee
    Posted 2 hours ago

    Hi Mike

    There's definitely a chance the DDxyz tables could affect long text.

    But I have a question - what are you trying to do with the text? We don't support those tcodes KO02/3 nor ABUMN with the Function Module method to download or upload the long text as a string.  The documentation lists the tcodes supported here: https://help.precisely.com/r/t/1757358526682/2025-09-09/Automate-Studio/Connect/Latest/en-US/Automate-Studio-with-Studio-Administrator-User-Guide/Record-long-text

    I was able to record added a line to the long text using the line editor in KO02, but my permission check is complete.

    Please advise,

    Sigrid



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    Sigrid Kok
    *Precisely Software Inc.
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