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Neighborhood, Residential, and Metro Help Center Migration

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  • 1.  Neighborhood, Residential, and Metro Help Center Migration

    Posted 07-21-2023 03:55
    Edited by Klaudia Bargiela 07-21-2023 03:55
    No replies, thread closed.

    July 21, 2023

    New Precisely Help Center – Support Announcement

    Neighborhood Boundaries, Residential Boundaries, and Metro Areas documentation is moving to the Precisely Help Center!

    Product documentation for Neighborhood, Residential and Metro products is moving to the Precisely Help Center beginning with November releases.

    What's new?  The Help Center provides a modern experience to help you quickly locate content, personalize your experience, and provide feedback.  You can:

    •    Search for help across the documentation set

    •    Bookmark topics and create a personalized content library

    •    Save your searches and get alerts when content is added or changed

    •    Print selected topics

    •    Share a link with a colleague

    •    Send us your feedback and rate content

    What content is available?  Release Notes, Getting Started, Product Guides, and Data Schema files are available in the Help Center.

    Note that Schema and Product Statistics files will continue to be available as part of the product zip package download on PDX. 

    What's next?  Over the next several months, we will fully transition from the PDF deliverables on the Precisely Support site and PDX to the new Precisely Help Center. We will provide redirects to the new Help Center location as we transition. 

    There will be a new file found in the product package documentation folder titled EnrichDocumentationReadMe.PDF. By clicking the hyperlink in this file, clients will be redirected to the Precisely Help Center.

    How do I access the new help?

    •    Go to the Precisely Help Center (https://help.precisely.com)

    •    For the best experience log in using your Precisely Support login. If you don't have a login, use these instructions to create one.

    •    Filter, click, or enter search terms to begin.

    We hope you enjoy the new experience, and we're looking forward to your feedback!

    Contact Information

    If you would like technical assistance, please contact the Precisely Global Support team at support@precisely.com.

    Any questions relating to this announcement should be directed to Jared Beerman, Product Manager at jared.beerman@precisely.com.