MapInfo Pro

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.

Hi Stefan

That sounds strange. I'm still on Windows 10 so I have no real-world experience with Windows 11, and I'm not even sure if that's the cause.

Does it make any difference if you run MapInfo Pro without any tools loaded?

Thanks

Peter

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.

PS: To run MapInfo Pro without any tools, you can add this parameter to the command in your shortcut: -NoAutoLoad:

C:\MapInfo\Pro\v23.0\MapInfoPro.exe -subscription=off -NoAutoLoad

Hi Stefan

That sounds strange. I'm still on Windows 10 so I have no real-world experience with Windows 11, and I'm not even sure if that's the cause.

Does it make any difference if you run MapInfo Pro without any tools loaded?

Thanks

Peter

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.

Hello Peter,

thanks for your fast response, - but these options do not change a thing.

After doing the Repair-Installation i also did a complete uninstall and installed it again as English-Version, - but even that doesn't change this behaviour.

What makes this so unreal is, that after firing a comand to open a new document window, you can still use the Application gui, everything looks responding, you can activate other already open windows and click other ribbon buttons. But the new window will open allways with a really huge delay.

I recorded a session where i open two TAB-Files and an additional browser window, but all windows appear only after more than a minute clicking idle around.

Very strange.

Any more ideas would be welcome.

Best regards

Stefan H.

PS: To run MapInfo Pro without any tools, you can add this parameter to the command in your shortcut: -NoAutoLoad:

C:\MapInfo\Pro\v23.0\MapInfoPro.exe -subscription=off -NoAutoLoad

Hi Stefan

That sounds strange. I'm still on Windows 10 so I have no real-world experience with Windows 11, and I'm not even sure if that's the cause.

Does it make any difference if you run MapInfo Pro without any tools loaded?

Thanks

Peter

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.

Wauw, that's really weird...

1 minute and 20 seconds to open a table in a map or browser window...

But being able to use any feature in MapInfo Pro while you wait.

Does it help to set MapInfo Pro to run in Compatibility Mode or does the Compatibility Troubleshooter return anything?

As I said, I'm still on Windows 10 so I can only select Windows 8 or older. Not sure if you have Windows 10 in the list?

Hello Peter,

thanks for your fast response, - but these options do not change a thing.

After doing the Repair-Installation i also did a complete uninstall and installed it again as English-Version, - but even that doesn't change this behaviour.

What makes this so unreal is, that after firing a comand to open a new document window, you can still use the Application gui, everything looks responding, you can activate other already open windows and click other ribbon buttons. But the new window will open allways with a really huge delay.

I recorded a session where i open two TAB-Files and an additional browser window, but all windows appear only after more than a minute clicking idle around.

Very strange.

Any more ideas would be welcome.

Best regards

Stefan H.

PS: To run MapInfo Pro without any tools, you can add this parameter to the command in your shortcut: -NoAutoLoad:

C:\MapInfo\Pro\v23.0\MapInfoPro.exe -subscription=off -NoAutoLoad

Hi Stefan

That sounds strange. I'm still on Windows 10 so I have no real-world experience with Windows 11, and I'm not even sure if that's the cause.

Does it make any difference if you run MapInfo Pro without any tools loaded?

Thanks

Peter

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.

Hi Stefan,

I have been using windows 11 all year and have not seen this.

Is it happening all the time?

Have you rebooted your machine and done windows update?

Are other version of Pro working properly?

Is there any security scanning going on when you see this behavior? See what is happening in task manager.

-Bob

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.

Hi Bob,

it's a laptop without any MiPro Installation before and in parallel.

The machine was rebootet several times.and it happens allways.

The windows 11 installation is up to date, and i'm pretty shure that there wasn't an windows update going on every time i used the machine.

After issuing the command to open a new document window, there isn't much going on in taskmanager, - MiPro doesn't use CPU time at all, only shortely before the window really apears and a bit of Defender action after issuing the command, - but no process using much cpu or using one core to max.

As additional information: It's only the opening of NEW document windows that take so long.

If there is an already opened map window, the integration of a new layer is instantly as it should.

First address i would look after would be the .NET framework/runtime. There is the newest visual studio installed on that machine and a brand new postgres that defines for example some global gdal-variables - but that shouldn't have any impact on new window generation.

...but the last installation(s) on that machine was MiPro, - now several times.

If there's anything else i can help with, please let me know.

best regards

Stefan H.

Hi Stefan,

I have been using windows 11 all year and have not seen this.

Is it happening all the time?

Have you rebooted your machine and done windows update?

Are other version of Pro working properly?

Is there any security scanning going on when you see this behavior? See what is happening in task manager.

-Bob

Hello,

i just installed MiPro 2023 German on a new Windows 11 home machine (DE) with a trial license.

Just the simple action of opening a new map- or browser-window makes the program behave as if i just did nothing, - ignoring what i just wanted.

After several tries and opening up this forum page, - more or less 2 minutes later -, the ordered windows start to open in mipro.

Did a repair installation, that didn't change a thing. Activated 3d accelaration under options, that didn't this behaviour either.

And this doesn't change after many program restarts or a longer program usage.

did anybody else had this experience?

That way the program is quite unusable.

Thanks for any idea and best regards

Stefan H.