Hi Ryan
The customized ribbon is stored in this file:
%localappdata%\MapInfo\MapInfo\Professional\2100\MapInfoPro.RibbonState.EN.xml
Can you check if that file gets updated when he saves his changes via Save Current State under
Ribbon Customization and Main Window in the
Application Preference dialog?
Personally, I have turned off the option to save these settings (Ribbon and Tool Windows) when MapInfo Pro shuts down and prefer to do it actively using the
Save Current State option in the dialog you show above.
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Peter Horsbøll Møller
Principal Presales Consultant | Distinguished Engineer
Precisely | Trust in Data
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Original Message:
Sent: 06-23-2022 10:03
From: Ryan Richter
Subject: MapInfo 2021 Custom quick access toolbar not saving customizations
Hi there,
I have a co-worker who finally got his upgrade to MapInfo 2021, and I have worked with him to get his favorite buttons and commands added to the quick access toolbar, however when he exits Mapinfo and returns, they are always all gone, and he has to add them again each time. We have checked his application settings, and all of his settings are defaulted and appear just like mine below.
It is quite frustrating to have your program perfectly setup the way you like only to have that gone when you return. I would have to think this happens
to others as well, anyone with information on how to fix this would be most appreciated.
Thanks
Ryan

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Ryan Richter
COX COMMUNICATIONS
Roanoke GA
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