Spectrum Technology Platform

Good afternoon, everyone;

As the matter of fact, for unknown reason, I do not know the password anymore, and no one else knows this password.

So, why I get the following message "Wrong username or password" and how I reset it?

SSA still running perfectly.

Thank you.

------------------------------
Ayman Hamzeh
Cassowary Coast Regional Council
INNISFAIL QLD
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Hi, 

Do you have acess to mangement console if yes you can try resetting the password https://docs.precisely.com/docs/sftw/spectrum/20.1/en/webhelp/Spatial/index.html#ClientTools/ManagingUserAccounts/user_modifying.html

Additionally if you are looking to reset your password please create a ticket by sending an email to support@precisely.com with all the necessary information.

Thanks

------------------------------
Madhura S
Precisely Software Inc.
VOORHEES NJ

Original Message:
Sent: 02-14-2023 01:12
From: Ayman Hamzeh
Subject: How I create a new password?

Good afternoon, everyone;

As the matter of fact, for unknown reason, I do not know the password anymore, and no one else knows this password.

So, why I get the following message "Wrong username or password" and how I reset it?

SSA still running perfectly.

Thank you.

------------------------------
Ayman Hamzeh
Cassowary Coast Regional Council
INNISFAIL QLD
------------------------------

Good afternoon, everyone;

As the matter of fact, for unknown reason, I do not know the password anymore, and no one else knows this password.

So, why I get the following message "Wrong username or password" and how I reset it?

SSA still running perfectly.

Thank you.

------------------------------
Ayman Hamzeh
Cassowary Coast Regional Council
INNISFAIL QLD
------------------------------