Winshuttle partner here hello. I just had discussion with customer about organizing Automate Studio Winshuttle usage.
After our call i send him them a following note. Community: How have you organized? Do you have something add to my remarks? I'm I on the right track at all?
IT-centric
IT is developing scripts based on documentation from the end users
+Good if automation and related templates are complex
+Good if scripts are used every day or weekly by end users and there is little need to do anything else
+Easier to control
-There might be a lot of need for communication
-Development for small improvements (you just accept second best, if you need ask for change)
-Ad hoc needs cannot be addressed so fast
IT Business-driven
Business units that have Winshuttle have their developers
+Good, if automation is needed is simple
+Good if there are a lot of new irregular needs to maintain data
+Often business users get very good at this, then small improvements can be implemented fast for even complex solutions with fast rate
-Licensing cost
-This needs the right culture and without traditional IT ownership culture might be lost if key persons change position
Mixed
-/+It might be that some departments rely on IT, and some are doing things themselves
*Floating developers*
You were thinking if Developer Right could move between departments – at some level, this might work, but more often I see the Winshuttle expert making scripts for other departments. For most of our users Winshuttle development they need is easy, but you get better and maintain your knowledge better if you do it constantly.
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Tuomas Silvennoinen
Account Manager
Adsotech Scandinavia Oy
Espoo
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