EngageOne™

Welcome to the EngageOneTM community - start a discussion in the discussion tab or join in a conversation.

The EngageOneTM community is the place to share best practices across product usage and deployment.  You’ll have access to key Subject Matter Experts (SME’s), Technical Resources, and Support/Services Leadership. You have the opportunity to share opinions and perspectives on development, provide valuable input for research and development of new products, and volunteer for beta testing opportunities.

Discussions

Members

Resources

Events

 View Only

  • 1.  Feature "Show When" deactivate all paragraphs

    Posted 07-13-2023 10:42
      |   view attached

    Hi all,

    i am beginner and have an issue with the "Show When" feature (not the condition).
    We have to change the Datafield in the condition like the example field below:

    old: ONLINE  --> new: IS_ONLINE

    With the old field the condition worked fine. If i switch to the new field, the whole paragraphs are greyed out even the paragraphs above the current level.
    Anybody have an idea for the reason?

    We use an XML-File and the values comes directly from the XML-Datafield.

    regards

    kvlkvn



    ------------------------------
    Yildiray Kalkan
    Knowledge Community Shared Account
    ------------------------------


  • 2.  RE: Feature "Show When" deactivate all paragraphs

    Employee
    Posted 07-13-2023 13:06

    Have you tried updating the data Format and rebuilding the dictionary?



    ------------------------------
    MARLA DIBELLO
    Precisely Software Inc.
    Troy NY
    ------------------------------



  • 3.  RE: Feature "Show When" deactivate all paragraphs

    Posted 07-13-2023 13:42

    Yes, I have. I checked also the Data Map. It looks fine.



    ------------------------------
    Yildiray Kalkan
    Knowledge Community Shared Account
    ------------------------------

    Original Message


  • 4.  RE: Feature "Show When" deactivate all paragraphs

    Posted 07-13-2023 13:46

    The value of the new Field is shown on MouseOver.



    ------------------------------
    Yildiray Kalkan
    Knowledge Community Shared Account
    ------------------------------

    Original Message


  • 5.  RE: Feature "Show When" deactivate all paragraphs

    Employee
    Posted 07-13-2023 15:55

    Make sure the publication is looking at the new sample data.  If there is still an issue, I suggest opening a case with support.



    ------------------------------
    MARLA DIBELLO
    Precisely Software Inc.
    Troy NY
    ------------------------------

    Original Message