With a focus on user experience, the Precisely Support website has undergone several updates over the past year. I encourage everyone to explore the latest website features, including:
- Customer Community
- Provides the ability to self-serve via AI-powered searches and to submit, update and monitor your cases.
- Knowledge Community
- Subscribe to the product community announcement forums to stay informed.
- Ideas
- Submit and follow enhancement requests
- Product Help
- Focused experience when navigating product resources.
Need a login to raise Support cases? We now provide Self-Service Registration to raise and monitor your own cases in our customer portal.
Please reach out to Precisely Support with any questions or complete our Support Website Survey to provide any feedback. We look forward to hearing from you regarding website quality and experience to help improve and deliver additional value.