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  • 1.  Changing time zone in automatic messages

    Posted 07-20-2023 11:59

    Hello,

    Is there an option to change the default time zone on messages from UTC to the local time?

    Your task is past due. It was due on 7/19/2023 5:54:42 PM(UTC).



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    Scott Fouss
    Leprino Foods
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  • 2.  RE: Changing time zone in automatic messages

    Employee
    Posted 07-21-2023 04:49

    Hi scott,

    The Due date Template does not consider the user locale, Due date is saved in the database in UTC format, once the message is originated the values are directly embedded in the message.

    we can surely consider this as an improvement and see if this can be implemented.

    Regards



    ------------------------------
    Hammad Naeem
    Precisely Software Inc.
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  • 3.  RE: Changing time zone in automatic messages

    Posted 07-21-2023 11:12

    Hi Hammad,

    Is it possible to have it always default to a different time zone?  Our general user group would be operating on MST and would make more sense to use that regardless of where they actually are. 

    Thanks,



    ------------------------------
    Scott Fouss
    Leprino Foods
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  • 4.  RE: Changing time zone in automatic messages

    Employee
    Posted 07-21-2023 11:33

    Hi Scott,

    That is not possible either, we use UTC date formats as standard to save any dates in the database and this is not configurable as well.

    any computation related to user locales are done on the frontend part, which you see on the evolve site on process/document page and others

    hope this answers your question.

    Regards



    ------------------------------
    Hammad Naeem
    Precisely Software Inc.
    ------------------------------



  • 5.  RE: Changing time zone in automatic messages

    Posted 07-21-2023 11:39

    Thanks for the quick response.  That does answer my question.



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    Scott Fouss
    Leprino Foods
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