MapInfo Pro

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

I should have added that I'm using v2021.1 release build 33

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

Morning Martin

There is an article here covering a possible reason for the Bing Patch not working: Resolving issue where Bing patch fails to enable Bing Imagery in MapInfo Pro 32-bit

That seems to be related to 32-bit MapInfo Pro so I'm a bit unsure if this also can happen with v2021.

Have you tried reaching out to our support team at support@precisely.com?

I should have added that I'm using v2021.1 release build 33

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

Peter,

Yes - after a couple of sessions with PB and our own IT people, and a couple of edits to the registry, access to the  non-premium Bing aerial and hybrid layers has been restored.

Until, presumably, next year.

Morning Martin

There is an article here covering a possible reason for the Bing Patch not working: Resolving issue where Bing patch fails to enable Bing Imagery in MapInfo Pro 32-bit

That seems to be related to 32-bit MapInfo Pro so I'm a bit unsure if this also can happen with v2021.

Have you tried reaching out to our support team at support@precisely.com?

I should have added that I'm using v2021.1 release build 33

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

Hi Martin

I'm afraid so. The extra payment for Premium does go to Microsoft. I can't remember when this change happened - it was a good few fortnights ago!

Have you tried the free Precisely Bronze though? (OSM in Precisely clothing)

------------------------------
John Ievers
CDR Group Limited
Hope Valley, United Kingdom

Original Message:
Sent: 01-16-2024 06:52
From: Martin Spiers
Subject: Bing licencing

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

------------------------------
Martin Spiers
RPS Group Plc
ABINGDON
------------------------------

Is 'Move To' now a Premium feature? Like Bing Roads it just says it is not available for Pro Viewer. Thanks!

------------------------------
Tom Parker
GIS Officer
Cambridgeshire County Council
Huntingdon

Original Message:
Sent: 01-18-2024 09:54
From: John Ievers
Subject: Bing licencing

Hi Martin

I'm afraid so. The extra payment for Premium does go to Microsoft. I can't remember when this change happened - it was a good few fortnights ago!

Have you tried the free Precisely Bronze though? (OSM in Precisely clothing)

------------------------------
John Ievers
CDR Group Limited
Hope Valley, United Kingdom

Original Message:
Sent: 01-16-2024 06:52
From: Martin Spiers
Subject: Bing licencing

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

------------------------------
Martin Spiers
RPS Group Plc
ABINGDON
------------------------------

Hi Tom,

Move To is a Premium feature and has always been. It's only available with the Premium upgrade and in the 30-day trial.

Cheers

Peter

Is 'Move To' now a Premium feature? Like Bing Roads it just says it is not available for Pro Viewer. Thanks!

------------------------------
Tom Parker
GIS Officer
Cambridgeshire County Council
Huntingdon

Original Message:
Sent: 01-18-2024 09:54
From: John Ievers
Subject: Bing licencing

Hi Martin

I'm afraid so. The extra payment for Premium does go to Microsoft. I can't remember when this change happened - it was a good few fortnights ago!

Have you tried the free Precisely Bronze though? (OSM in Precisely clothing)

------------------------------
John Ievers
CDR Group Limited
Hope Valley, United Kingdom

Original Message:
Sent: 01-16-2024 06:52
From: Martin Spiers
Subject: Bing licencing

I've lost access to the Bing basemaps. My IT support people have run the Bing patch from MapInfo Pro Bing Service Update | MapInfo Pro Product Announcements (precisely.com) but this hasn't worked.

Our IT people have also told me that " If the MapInfo Pro Serial number does not have a "P" for Premium in the letters of the serial number, the license will only provide access to Bing Aerial and Bing Hybrid maps.  A "Premium" serial number is necessary for accessing Bing Roads.  " 

I don't have a premium licence but don't recall this being an issue previously. Is this a change or was it always like that? 

Any ideas why the Bing Service Update doesn't work?

------------------------------
Martin Spiers
RPS Group Plc
ABINGDON
------------------------------