Hi Lamona
I have an example in one demo I built, which looks a bit like this

it will go to supervisor approval. If that person doesn't reply by the Approval timeout period, it will autocomplete and go to the manager, which is another role/swimlane. The Escalated transition condition looks like this: AutoApproved("Plant Supervisor Approval")
But for your scenario, why would you want to go to the approval node at all? Why not do the lookup for the admin user prior to that step and use a transition to skip the approval if it is the admin user? Otherwise, you will have to wait until the approval period has expired. I may not have the full picture, but based on what I know now, that's what I would do.
Best Regards,
Sigrid
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Sigrid Kok
Precisely Software Inc.
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