MapInfo Pro Developers User Group

 View Only

  • 1.  OSM Roads Table Error

    Posted 01-06-2020 11:33
    Edited by Nuno Seixas 01-07-2020 04:02
    Hi all,

    I'm using the OSM_Roads.TAB provided by Mapinfo in one of my workspaces and suddenly it stopped working returning a 429 Too Many Requests error.

    The most strange thing is that it only happens with Mapinfo 17.0.3 Runtime, when I open the workspace with Mapinfo 17.0.3 Pro it opens alright.

    Ps. In Mapinfo 16 Runtime it opens alright as well.

    Does anyone know what could be causing this issue?

    Kind Regards,
    Nuno Seixas
    Error


    ------------------------------
    Nuno Seixas
    Buchanan Computing Ltd
    London
    ------------------------------


  • 2.  RE: OSM Roads Table Error

    Posted 01-28-2020 08:02
    Edited by Jonas Nordlund 01-28-2020 08:02
    Yes, I noticed this recently too. I heard something about it could be due to OSM's change of server software which is more picky about the http headers that MapInfo is using? See also: https://help.openstreetmap.org/questions/72426/error-429-in-mapinfo-with-osm-tile-server

    ------------------------------
    Jonas Nordlund
    Software developer
    Norconsult AB
    Sweden
    ------------------------------

    Original Message


  • 3.  RE: OSM Roads Table Error

    Posted 01-28-2020 19:59
    Hi Jonas & Nuno, Yes - we've seen this issue pop up for a number of our Users, please contact the PB Software Support team to discuss options on how to resolve this (please let me know if you'd like contact details).

    Thanks,
    Ashley

    ------------------------------
    Ashley Crane
    Regional Director, Software Support
    Pitney Bowes
    ------------------------------

    Original Message


  • 4.  RE: OSM Roads Table Error

    Posted 03-16-2020 05:08
    Hi Ashley
    Has this issue been resolved yet?

    ------------------------------
    John Ievers
    CDR Group
    Hope Valley, United Kingdom
    ------------------------------

    Original Message


  • 5.  RE: OSM Roads Table Error

    Employee
    Posted 03-16-2020 05:25
    John,

    Reach out to our tech support for a fix. Contact: PBS Software Support (software.support@pb.com)

    ------------------------------
    Peter Horsbøll Møller
    Distinguished Engineer
    Pitney Bowes Software & Data
    ------------------------------

    Original Message


  • 6.  RE: OSM Roads Table Error

    Posted 03-18-2020 05:14
    Hi all,

    Please note that the OpenStreetMap tile servers have been under a lot of pressure in recent days: https://twitter.com/OSM_Tech/status/1239561292572241921?s=20 This is causing some timeouts. 

    If anyone (PBS perhaps?) can offer additional tile caching that would help the situation.

    ------------------------------
    Richard Cantwell
    Gamma
    DUBLIN 8
    ------------------------------

    Original Message


  • 7.  RE: OSM Roads Table Error

    Posted 03-18-2020 07:54
    The response from Support (approved for sharing):

    OSM roads are not working with some versions of MapInfo Pro due to changes implemented by the OSMfoundation.org.
    The functionality of their servers, which are not maintained by Pitney Bowes, have changed and affected most older versions of MapInfo Pro.
    - If running a 64-bit version, the following versions will work with OSM tiles - v16.0.4 and 17.0.3 and 17.0.4 along with 2019 will work. 

    - If running a 32-bit version, a patch is only available for MapInfo Pro v15.0.3 (two new *.dlls that can be downloaded to replace existing files which will correct the problem connecting to OSMroads).

    This patch can be provided for customers under MapInfo Pro maintenance. 


    ------------------------------
    John Ievers
    CDR Group
    Hope Valley, United Kingdom
    ------------------------------

    Original Message