Hi James,
I have worked on the following EngageOne products and here is the short summary :
EngageOne Compose comprises of the below modules:
EngageOne® Designer(formerly DOC1 Designer): Provides the environment for designing personalized customer communications/templates.
Use-case: Designing Credit card statements, Insurance Bills
EngageOne® Generate(formerly DOC1 Generate): Provides the environment for publishing personalized customer communications designed from EngageOne® Designer. This is executed using a batch script. The input to this module is the output from EngageOne® Designer.
Use-case: To generate a variety of output streams like AFP/PS/PDF/HTML/LINE DATA
EngageOne® Server: This is an interactive and user-friendly approach to produce the same outputs as EngageOne Generate. So basically, it provides a non-batch mode where EngageOne Interactive allows front-office users to create customized communications via EngageOne Designer.
Use-case: To generate a variety of output streams like AFP/PS/PDF/HTML/LINE DATA
EngageOne® Content Author: The Content Author is used for creating, maintaining and reviewing messages that provide dynamic content for publications produced by EngageOne Designer.
Use-Case: Special offers, Advertisements, Company Promotions, etc. can be categorized and customized.
EngageOne® Vault (formerly e2Vault): The EngageOne® Vault can compress, store and manage documents that have been composed in a wide range of output formats including those specifically produced by the Generate environment. The output of EngageOne Generate or Server becomes the input to EngageOne Vault.
Use-case: Fast retrieval and compression of output files which saves the disk space
EngageOne® Deliver (formerly eMessaging/EngageOne Digital Delivery): EngageOne® Deliver is a complete, enterprise-class, solution for Sending the customer communications in the form of e-mail and SMS.
Use-Case: To send Credit card statements to customers
Let me know if you require any more information.
Thanks!!
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Abhimanyu Kumar Singh
Pitney Bowes Software India
Noida
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Original Message:
Sent: 06-13-2019 14:47
From: James Tobias
Subject: Differences between EngageOne products?
I get confused with the differences between the EngageOne products that are available...I understand some are used for digital communication and others for mail. Can someone put it in plain english for me to understand?
Thanks!
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James Tobias
Data Product Manager
Pitney Bowes
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