Data360 Govern

When using the re-assignment feature of the From node in a Workflow, documentation states that an email should be sent on each re-assignment that happens. This does not seem to be working for us.

We tested the admin feature of bulk re-assign from one user to another user and that did send the notification to the new assigned data steward.

Is there currently a bug with "Send form email" checkbox option on the Form node, where its not notifying the new re-assigned users?

Maybe we have configured our workflows wrong? 

We have several workflows in our UAT environment and I have ensured all Form nodes do have the "Send form email" option checked. 

Highlighted in yellow the text which does not seem to be working for us.

Hi Patrick,

We'll clarify the documentation.  It's meant that any time a new form, not a reassigned form, is triggered an email is sent.   That being said, it's a known issue that reassigning from the Form itself doesn't currently send an email.    Is reassigning the Form to a different user something that happens often in your workflows?  Checking to help prioritize correcting this issue.

Thanks,

Mandy Bank 

We use this for all our workflows. Re-assignment is something we do a lot.

Ok, thanks for your feedback.  When I get an update on when this will be addressed I will let you know.

Thanks,

Mandy