MapInfo Pro

The autosizing won't disengage either.

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC
------------------------------

Hi @Jason Kroeger, just trying to replicate this in v17.0.3 but haven't been able to. Can you share a few additional details:

1. Does this only occur with Workspaces created in 32 bit then opened in 64 bit?
2. Are you interacting with the map window on the Layout when this happens (have your double clicked on it & is the frame light blue in colour)?
3. When you observe this behaviour, are you changing the zoom of the Layout window (% zoom shown in status bar bottom right of Layout), or, the zoom of the map window?​

With these details we can better understand the issue & determine the best way to progress. Thanks, Ashley

------------------------------
Ashley Crane
Regional Director, Software Support
Pitney Bowes
------------------------------

Original Message:
Sent: 06-16-2019 18:48
From: Jason Kroeger
Subject: Scalebar reverting to bottom left corner of map/page

V17.0.3 issue - After I enter a standard scalebar at the bottom right hand side of a map window within the layout, it appears to position correctly. However, when I zoom out of the Layout, the scalebar progressively makes it's way across to the left hand side of the layout with each scroll of the mouse. I'm working on a V15.0 (32 bit) workspace and saving it as V17.0.3 (64 bit). This is the only issue I've encountered to date in V17.0.3.

The autosizing won't disengage either.

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC
------------------------------

Hi Ashley
Re: Moving scale bar
I'm clicking off the embedded Map Window when zooming out.
I've created a new workspace in V17.0.3 and it occurs.
I loaded a 32 bit workspace into V17.0.3 and it occurs.
I loaded the 32 bit workspace into V15.0, creating an embedded scale bar, and it did not occur.
Re: Uncontrollable resizing
I haven't tried any combination with that, other than removing the tick from the 'Automatic resize' box when creating the scale bar. Although the uncontrollable resizing only occurs when I'm within the embedded Map Window.

I'd continue to use my old manually drawn objects which can be resized with ease. However they transfer as line segments and not objects, even though they were produced as combined segments in 32 bit system.

Thank you
Jason

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC
------------------------------

Original Message:
Sent: 06-16-2019 20:30
From: Ashley Crane
Subject: Scalebar reverting to bottom left corner of map/page

Hi @Jason Kroeger, just trying to replicate this in v17.0.3 but haven't been able to. Can you share a few additional details:

1. Does this only occur with Workspaces created in 32 bit then opened in 64 bit?
2. Are you interacting with the map window on the Layout when this happens (have your double clicked on it & is the frame light blue in colour)?
3. When you observe this behaviour, are you changing the zoom of the Layout window (% zoom shown in status bar bottom right of Layout), or, the zoom of the map window?​

With these details we can better understand the issue & determine the best way to progress. Thanks, Ashley

------------------------------
Ashley Crane
Regional Director, Software Support
Pitney Bowes

Original Message:
Sent: 06-16-2019 18:48
From: Jason Kroeger
Subject: Scalebar reverting to bottom left corner of map/page

V17.0.3 issue - After I enter a standard scalebar at the bottom right hand side of a map window within the layout, it appears to position correctly. However, when I zoom out of the Layout, the scalebar progressively makes it's way across to the left hand side of the layout with each scroll of the mouse. I'm working on a V15.0 (32 bit) workspace and saving it as V17.0.3 (64 bit). This is the only issue I've encountered to date in V17.0.3.

The autosizing won't disengage either.

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC
------------------------------

Hi Ashley
Just repeated the steps and now it only occurs within the 32 bit workspace. I also just closed the 32 bit workspace and created a new workspace within the same session, and the problem doesn't exist with the new workspace. I'm happy to use the Layout scalebars, though are there better versions I can load? The old tick versions are what I'm looking for. That's one of the ones available from the V17.0.3 Map Windows.
I look forward to your advice.

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC
------------------------------

Original Message:
Sent: 06-16-2019 21:46
From: Jason Kroeger
Subject: Scalebar reverting to bottom left corner of map/page

Hi Ashley
Re: Moving scale bar
I'm clicking off the embedded Map Window when zooming out.
I've created a new workspace in V17.0.3 and it occurs.
I loaded a 32 bit workspace into V17.0.3 and it occurs.
I loaded the 32 bit workspace into V15.0, creating an embedded scale bar, and it did not occur.
Re: Uncontrollable resizing
I haven't tried any combination with that, other than removing the tick from the 'Automatic resize' box when creating the scale bar. Although the uncontrollable resizing only occurs when I'm within the embedded Map Window.

I'd continue to use my old manually drawn objects which can be resized with ease. However they transfer as line segments and not objects, even though they were produced as combined segments in 32 bit system.

Thank you
Jason

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC

Original Message:
Sent: 06-16-2019 20:30
From: Ashley Crane
Subject: Scalebar reverting to bottom left corner of map/page

Hi @Jason Kroeger, just trying to replicate this in v17.0.3 but haven't been able to. Can you share a few additional details:

1. Does this only occur with Workspaces created in 32 bit then opened in 64 bit?
2. Are you interacting with the map window on the Layout when this happens (have your double clicked on it & is the frame light blue in colour)?
3. When you observe this behaviour, are you changing the zoom of the Layout window (% zoom shown in status bar bottom right of Layout), or, the zoom of the map window?​

With these details we can better understand the issue & determine the best way to progress. Thanks, Ashley

------------------------------
Ashley Crane
Regional Director, Software Support
Pitney Bowes

Original Message:
Sent: 06-16-2019 18:48
From: Jason Kroeger
Subject: Scalebar reverting to bottom left corner of map/page

V17.0.3 issue - After I enter a standard scalebar at the bottom right hand side of a map window within the layout, it appears to position correctly. However, when I zoom out of the Layout, the scalebar progressively makes it's way across to the left hand side of the layout with each scroll of the mouse. I'm working on a V15.0 (32 bit) workspace and saving it as V17.0.3 (64 bit). This is the only issue I've encountered to date in V17.0.3.

The autosizing won't disengage either.

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC
------------------------------

Hi @Jason Kroeger - thanks for the additional details, might be worth the PB Technical Support team digging a bit more to completely understand the problem you're experiencing.  I'll create a Support Case for you with the details we've been discussing here & have a team member reach out to discuss further (including options for Layout scalebars). Thanks​, Ashley

------------------------------
Ashley Crane
Regional Director, Software Support
Pitney Bowes
------------------------------

Original Message:
Sent: 06-16-2019 22:03
From: Jason Kroeger
Subject: Scalebar reverting to bottom left corner of map/page

Hi Ashley
Just repeated the steps and now it only occurs within the 32 bit workspace. I also just closed the 32 bit workspace and created a new workspace within the same session, and the problem doesn't exist with the new workspace. I'm happy to use the Layout scalebars, though are there better versions I can load? The old tick versions are what I'm looking for. That's one of the ones available from the V17.0.3 Map Windows.
I look forward to your advice.

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC

Original Message:
Sent: 06-16-2019 21:46
From: Jason Kroeger
Subject: Scalebar reverting to bottom left corner of map/page

Hi Ashley
Re: Moving scale bar
I'm clicking off the embedded Map Window when zooming out.
I've created a new workspace in V17.0.3 and it occurs.
I loaded a 32 bit workspace into V17.0.3 and it occurs.
I loaded the 32 bit workspace into V15.0, creating an embedded scale bar, and it did not occur.
Re: Uncontrollable resizing
I haven't tried any combination with that, other than removing the tick from the 'Automatic resize' box when creating the scale bar. Although the uncontrollable resizing only occurs when I'm within the embedded Map Window.

I'd continue to use my old manually drawn objects which can be resized with ease. However they transfer as line segments and not objects, even though they were produced as combined segments in 32 bit system.

Thank you
Jason

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC

Original Message:
Sent: 06-16-2019 20:30
From: Ashley Crane
Subject: Scalebar reverting to bottom left corner of map/page

Hi @Jason Kroeger, just trying to replicate this in v17.0.3 but haven't been able to. Can you share a few additional details:

1. Does this only occur with Workspaces created in 32 bit then opened in 64 bit?
2. Are you interacting with the map window on the Layout when this happens (have your double clicked on it & is the frame light blue in colour)?
3. When you observe this behaviour, are you changing the zoom of the Layout window (% zoom shown in status bar bottom right of Layout), or, the zoom of the map window?​

With these details we can better understand the issue & determine the best way to progress. Thanks, Ashley

------------------------------
Ashley Crane
Regional Director, Software Support
Pitney Bowes

Original Message:
Sent: 06-16-2019 18:48
From: Jason Kroeger
Subject: Scalebar reverting to bottom left corner of map/page

V17.0.3 issue - After I enter a standard scalebar at the bottom right hand side of a map window within the layout, it appears to position correctly. However, when I zoom out of the Layout, the scalebar progressively makes it's way across to the left hand side of the layout with each scroll of the mouse. I'm working on a V15.0 (32 bit) workspace and saving it as V17.0.3 (64 bit). This is the only issue I've encountered to date in V17.0.3.

The autosizing won't disengage either.

------------------------------
Jason Kroeger
Spatial Products Lead
Department of Social Services
Canberra BC
------------------------------