Hi Joakim,
This behavior has been noted via a case I worked on recently, where the Print settings/preferences where changing the output.
When printing please verify the size settings are set to 100% and you are not selecting the fit to page option.
The affected user found this to be the issue and requested an additional Information pop-up be added to alert users to check these settings.
Please add a vote and comment if you find this Print settings are the cause of your issue.
https://ideas.pitneybowes.com/ideas/SSA-I-359
If the above does not help, please create a case and provide an example/s.
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Terry Hunt
Software Support Analyst
Precisely
Sydney, Australia
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Original Message:
Sent: 10-13-2020 05:44
From: Joakim Häggmark
Subject: Scale bar and scale is not proportional
Just to update my post with versions...
This example is from 2019.1.0 with patches up to S08.
The same problem is also current in 2018.2.0 fully patched.
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Joakim Häggmark
SOKIGO AB
LYCKSELE
Original Message:
Sent: 10-07-2020 05:18
From: Joakim Häggmark
Subject: Scale bar and scale is not proportional
Hi!
Im having problems getting the scalebar and scale to match when printing in SSA.
Does anyone have som tips or solutions?
Below is an image of examples of the problem...
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Joakim Häggmark
SOKIGO AB
LYCKSELE
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