Data360 Govern

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  • 1.  Submit an Inquiry

    Posted 04-12-2022 09:32

    Hi,

    Request to add a default "submit an inquiry" workflow to Govern.  As of now, we have created a custom "submit an inquiry" workflow, but preference would be for this to be available out of the box, with specific functionality closer to ticketing system like, user to raise inquiry, access change, managing assets, training, approval, logs etc.



  • 2.  RE: Submit an Inquiry

    Employee
    Posted 04-14-2022 12:27

    Hi Prabhakaran,

    To ensure I have a full grasp on what the team is looking for, provide a few specific examples of the end solution.

    Workflows are fully customizable, so the more information you can provide the better.

    Matthew Kennedy



  • 3.  RE: Submit an Inquiry

    Posted 05-18-2022 12:19

    Thanks for your response, please review the video attached. 

     

    Attached files

    Sample_Service_Desk.mp4

     



  • 4.  RE: Submit an Inquiry

    Employee
    Posted 05-25-2022 11:42

    Prabhakaran,

    Thank you for the additional details. Though workflows are fully customizable, if you are looking for this solution to be provided "out-of-the-box" it will be treated as an enhancement request.

    Through the new Precisely support site, enhancements are handled through the following page : Precisely Ideas

    Matthew Kennedy