Chris,
I think this might have to do with the definition of the labels. Since you are still on 2018.2 and you say this worked in the older version, what version was that?
The way labels are defined has changed over the years and I did notice that there is no label icon on the map you are trying to use. For example, in my system, any labelled items show like this:
Since I do not see that I am guessing that Analyst does not think there are labels that can be turned off or on. Maybe you always want them on all the time.
Making your map, layer and label layer definitions from the Spectrum Spatial repository to support would be helpful. Do you know how to do that?
The changes in labels are a bit complicated to describe here but one of the big ones is that labels are rendered for the whole map so that they interact correctly rather than in a tiled manner for the vector or raster layers. So they have to be segregated out and rendered as one. I am not sure this is the issue but that is where I am leaning. Supplying those XML definitions to support or here will probably clarify the situation.
Please feel free to reach out for further explanation.
------------------------------
Eric Blasenheim
Spectrum Spatial Technical Product Manager
Troy, NY
------------------------------
Original Message:
Sent: 02-25-2020 09:11
From: Chris Dickinson
Subject: lables not appearing
Hi Duri
Yes, I do have an error in the console but I don't think it relates to the labels. It relates to the watermark I think
"genericProxy:1 GET http://**************/connect/analyst/controller/genericProxy?MAP_URL=theme%2Fimages%2Fwatermark%2FPBLogo512256.png&REQUEST_URL=theme%2Fimages%2Fwatermark%2FPBLogo512256.png&mapcfg=default&TYPE=WATERMARK 500 (Internal Server Error)"
------------------------------
Chris Dickinson
North Yorkshire County Council
Original Message:
Sent: 02-24-2020 20:47
From: Duri Bradshaw
Subject: lables not appearing
Hi Chris,
I'm not sure what's causing this, do you see any errors on your browser JavaScript console when you load the map?
It could possibly be a permission error?
------------------------------
Duri Bradshaw
Spatial IT Consultant
Insight GIS
Original Message:
Sent: 02-06-2020 05:44
From: Chris Dickinson
Subject: lables not appearing
Hi
I am using SSA v18.2.0.1 and cannot get labels to appear in a map project. The labels appear in the preview window in SSA when I click on the "i" button next to the layer name in manage layers\SSA maps...
but will not display in the front end...
They displayed correctly in the previous version of SSA and the underlying data has not changed. Is there a setting in the front end or FP that I need to alter?
Thanks
------------------------------
Chris Dickinson
North Yorkshire County Council
------------------------------