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  • 1.  How to add members to EngageOne Video Director?

    Posted 11-27-2019 03:18

    how does an admin add members to be able to use EngageOne Video Director? In this example users are already enabled on EngageOne Video Creator.

    Thank you for your help

  • 2.  RE: How to add members to EngageOne Video Director?

    Posted 11-27-2019 04:43
    Hi Marcus,  the company admin can do this from Director:

    Adding a new Video Director user

    To add a user to your company:

    1. Go to Administration > User Management.
    2. Click Add New User.
    3. Enter their user details. All details are required.
    4. Select the required roles. The roles you select will initially apply to all the company's projects.

      You, or the project owner, can change these permissions for each project on the Project Permissions page. For example, you can:
      • Give the user Developer permissions in one project but Read Only permissions in another.
      • Deny access to a project by deselecting all the roles.
    5. Click Add to create the user.

    6. You can then modify the roles you selected for the user (or for any other user) on the User Management page. If you make any changes, click Save Changes.

    Full help article here: https://admin.rtcvid.net/admin/docs/users/add-company-users.htm

    From time to time new users need to be elevated to admin status, the current admin can do this from within the portal. Or in the event that the admin is no longer with the company, a request can be made through software.support@pb.com

    Hope this helps!

    Keith Wright
    EngageOne Video Product Manager