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  • 1.  Office365 and MIPro 19

    Posted 09-18-2020 06:43

    Hi

    I've seen some comments online about issues with O365 ProPlus and MI Pro 19 not connecting to excel/access. The installation guide doesn't mention O365. Our organisation are about to migrate. I have 64bit 2016 currently.

    Has anyone installed O365 (64 bit) and experienced issues or had advice about whether to install it or not?

    Thanks
    Martin



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    Martin Dowler
    CHESHIRE & WIRRAL PARTNERSHIP NHS TRUST
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  • 2.  RE: Office365 and MIPro 19

    Employee
    Posted 09-23-2020 08:54
    Hello Martin,

    We have tried it on our machines and found no difficulty in accessing MS-Excel and MS-Access with PRO.

    Can you please ask the users to test it on different machines who are facing issues.

    Thanks,
    Ushant

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    Ushant Sharma
    Knowledge Community Shared Account
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  • 3.  RE: Office365 and MIPro 19

    Posted 09-24-2020 04:02
    Hi Martin
    The issue seems to be with Office upgrades. So, whilst you get Access and Excel working, the Office upgrade can break the setup - and you have to setup again.
    This has now been pinned down and a fix will be in the next v2019.3 release.

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    John Ievers
    CDR Group
    Hope Valley, United Kingdom
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  • 4.  RE: Office365 and MIPro 19

    Posted 10-05-2020 10:03
    Thank John. Ill definitely wait!

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    Martin Dowler
    CHESHIRE & WIRRAL PARTNERSHIP NHS TRUST
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  • 5.  RE: Office365 and MIPro 19

    Posted 03-28-2022 11:44

    Sooo, I waited (I had a pc issue anyway with corrupt registry). v2021 came out. My work desktop (Win 10 v1909) was wiped and rebuilt using a stock image a month ago, which installs the 32bit version of O365 by default. An engineer uninstalled that and then installed the 64 bit version 'Microsoft 365 Apps for enterprise - en -us'. I then installed v2021. I get exactly what is described above, every attempt to open an access database crashes out. My home pc (Win 10 v21H1, O2016 on) I had uninistalled MIPro v19 and O2016 then installed O365 and MIPro 2021 and does exactly the same. Worried I did the installations in the wrong order (365 then MIPro). Both seemed to install the pre-requisites and I can see the 2016 access engine in the control panel. Is this a known issue at all with 2021? 



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    Martin Dowler
    CHESHIRE & WIRRAL PARTNERSHIP NHS TRUST
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  • 6.  RE: Office365 and MIPro 19

    Employee
    Posted 03-30-2022 05:48
    I'd recommend reaching out to our support team, Martin, You can send them an email at support@precisely.com if you haven't already.

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    Peter Horsbøll Møller
    Principal Presales Consultant | Distinguished Engineer
    Precisely | Trust in Data
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  • 7.  RE: Office365 and MIPro 19

    Posted 03-30-2022 07:26
    John at CDR very kindly created a ticket and they have contacted me with a potential fix. Thanks!

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    Martin Dowler
    CHESHIRE & WIRRAL PARTNERSHIP NHS TRUST
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