Fanny
Would you be able to share the URL you are using?
I know this is personal to you so don't share it in a post here in the community. If you can share it, send it to:
peter.moller@precisely.comThanks
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Peter Horsbøll Møller
Principal Presales Consultant | Distinguished Engineer
Precisely | Trust in Data
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Original Message:
Sent: 05-16-2022 10:57
From: Fanny Chan
Subject: Adding MapBox WMTS to MapInfo Pro Zoom Error
Nothing shows up under the Map or Tables in my Explorer window so I can't zoom to anything.
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Fanny Chan
Knowledge Community Shared Account
Original Message:
Sent: 05-16-2022 03:27
From: Peter Møller
Subject: Adding MapBox WMTS to MapInfo Pro Zoom Error
Hi
Do you get this error no matter what zoom level you are at?
Does it work if you zoom at to a country or state level?
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Peter Horsbøll Møller
Principal Presales Consultant | Distinguished Engineer
Precisely | Trust in Data
Original Message:
Sent: 05-13-2022 15:52
From: Fanny Chan
Subject: Adding MapBox WMTS to MapInfo Pro Zoom Error
Not sure what's causing this problem, but I cannot see the tiles being loaded on my MapInfo. I know that the API call to the server is working, but it cannot fetch tiles because of the zoom level?
I'm using MapInfo V16.0 (64 bit). It's an old version and probably no longer supported by Precisely since Pitney Bowes was bought. My company is not updating to the MapInfo V 17+ as our budget is cut for this. Kind of desperate and hoping tis community can help.
The styled map is set to public and the options menu for web services in MapInfo is not using a proxy server.
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Fanny Chan
Knowledge Community Shared Account
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