MapInfo Pro

 View Only
Expand all | Collapse all

File is already open but nothing shows up in the table list

  • 1.  File is already open but nothing shows up in the table list

    Posted 10-12-2018 08:49
      |   view attached

    I have a table created in Excel 2016 MSO 64 bit and I am trying to open it in MapInfo v17.0 (64 bit). I have used OPEN TABLE to open it by selecting the "Microsoft Excel (*.xls; *.xlsx*)" option, but then nothing shows up in the table list and when I go to OPEN TABLE again, I get an error message saying "File is already open." but there is nothing in the table list.

    I'm fairly new to MapInfo v17 - is there something I need to do differently?

    I have attached a copy of the error message which shows that no tables are showing in the table list, yet is says the file is already open. I have also attached the excel file I am trying to open.

    I am currently using a workaround of converting the excel table to CSV but this isn't ideal.

    Many thanks in advance for your help.



  • 2.  RE: File is already open but nothing shows up in the table list

    Employee
    Posted 10-12-2018 05:24

    Hi Jacqueline,

    You are doing it the right way. I copied the attached table and could open it in MapInfo Pro 17.0.

    Could you please try it once again, after you go to the HOME tab in MIPRO > click on Close All. This will close the already open table and let you open it again.

    Keep the defaults and open the table. It should work.

    Regards,

    Shweta



  • 3.  RE: File is already open but nothing shows up in the table list

    Employee
    Posted 10-12-2018 05:25
      |   view attached

    Excel file opened in 17.0.



  • 4.  RE: File is already open but nothing shows up in the table list

    Posted 10-12-2018 05:31

    Dear Shweta,

    Thank you so much for looking into this. It must be something related to my MapInfo configuration or install if you can open it but I can't as I've tried again with a brand new empty workspace and the same happens. I can't go to Close All after I open the table as these are greyed out.

    Does anyone have any other suggestions?

    Thanks

    Jacquelinee



  • 5.  RE: File is already open but nothing shows up in the table list

    Employee
    Posted 10-12-2018 05:54

    Just make sure the file is not Read only. It has the write access available.

    Regards,

    Shweta



  • 6.  RE: File is already open but nothing shows up in the table list

    Posted 10-12-2018 06:19

    I've checked and the Excel file is not Read only.

    Has anyone else had this issue?



  • 7.  RE: File is already open but nothing shows up in the table list

    Posted 10-16-2018 12:31

    Hi Jacqueline

    Has a tab file been created to go with this excel file?

    John



  • 8.  RE: File is already open but nothing shows up in the table list

    Posted 10-17-2018 04:53

    Hi John,

    No, the tab file hasn't been created. It is a brand new excel file which I am trying to open in MapInfo v17 for the first time.

    Many thanks in advance for any help you can offer.

    Jacqueline



  • 9.  RE: File is already open but nothing shows up in the table list

    Posted 10-17-2018 07:22

    Hi There,

    I've just tried this again with a brand new excel file I just created. I tried to open the file and nothing showed up in Mapinfo. I then try again and it is says file is already open. No tab file is created.

    Again, any help would be much appreciated.

    Thanks

    Jacqueline



  • 10.  RE: File is already open but nothing shows up in the table list

    Posted 10-17-2018 12:44

    When opening an Excel file, the? next stage would be to present the options e.g. Use the first line for Column Titles and the worksheet/range of data. Is there a dialogue hiding behind MapInfo?

    The other aspect would be that you have a 32-bit version of Office  - and you would get an error to say unable to create a table (see article on setting that up).

    Most peculiar!!

    I can certainly open your file...



  • 11.  RE: File is already open but nothing shows up in the table list

    Posted 10-19-2018 05:38

    Hi Everyone,

    Thank you for all your time trying to solve this.

    The IT support have fixed this for me. It was because I still had Microsoft Access database 32 bit installed on my machine. Once they got rid of this, I could then open the table in MapInfo.

    Prior to this they had also uninstalled all the ther 32 bit office products as per

    http://support.pitneybowes.com/VFP06_KnowledgeWithSidebarTroubleshoot?id=kA280000000CkXRCA0&popup=false&lang=en_US

    however because the access database was still on my machine and it was 32 bit it seemed to the causing the problem I was having opening the excel table.

    Thanks again for your help.

    Jacqui