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  • 1.  Installation problem

    Employee
    Posted 12-02-2016 17:20

    Keep getting the error message ‘Failed to connect to web application. Please check the web installation logs’ at the end of installation process. Tried reinstalling and also tried changing the ports but it didn't help - same message again. Looks like the services are not starting at all. Any ideas?



  • 2.  RE: Installation problem

    Employee
    Posted 12-04-2016 02:18

    Resolved, issue with JRE.



  • 3.  RE: Installation problem

    Employee
    Posted 03-29-2017 14:03

    Hi Nenad, I'm experiencing the same issue here, although I do have Lavastorm 6.1 up and running during install to prevent issues with the server port.

     

    How did you fix this issue?



  • 4.  RE: Installation problem

    Employee
    Posted 03-29-2017 15:11

    HI Jorrit, had to reinstall JRE and manually change PATH to point to new installation directory. 



  • 5.  RE: Installation problem

    Employee
    Posted 03-30-2017 01:26

    Hi Nenad,

    Thank you for your response!

    Unfortunately I don't have much experience with Java related matters. I just reinstalled it as well, but with PATH, do you mean the PATH environment variable as explained here?: https://docs.oracle.com/javase/tutorial/essential/environment/paths.html



  • 6.  RE: Installation problem

    Posted 04-11-2017 14:36

    Hi, Jorrit,

    Is this issue still outstanding?  I'm frankly a bit surprised to hear that you have JRE conflicts since we ship with our own JRE, and I'm interested in seeing your environment if this is still an issue.

    If it is, I can write back with more details of how to discover and resolve this issue.

    Thank you,

    Rocco