Data360 Analyze

Good morning community,

I'll explain the problem. I have an environment with Dataverse Server version 3.1.4 running correctly. The problem comes when I try to upgrade to version 3.1.5 and it's impossible for me. At the beginning of this update, the first window of the wizard detects that there is already a version installed and gives you the option to update or perform an installation from 0. Choose whichever one you choose I get an error that says I must have the "Visual C++ Redistributable Packages for Visual Studio 2013"installed on my computer. Said software is installed because if it could not have version 3.1.4. I have tested both the installation by update and from 0, removed that package and reinstalled and re-installed and tested again with Dataverse and nothing. What could be the cause?

Thank you very much.
A greeting.

Hi, it appears that there is an issue with the Dataverse 3.1.5 software installer.

The installer is (incorrectly) looking for the C++ Redistributable Packages for Visual Studio 2010 software rather than the 2013 version - hence the error you are seeing.

The C++ Redistributable Packages for Visual Studio 2013 is required for the correct operation of Dataverse but, in order for the software to install, you will also need to have the C++ Redistributable Packages for Visual Studio 2010 software installed on the Windows 2012 R2 Server.

You can download the 2010 version of the software from here:

https://download.microsoft.com/download/1/6/5/165255E7-1014-4D0A-B094-B6A430A6BFFC/vcredist_x64.exe

Please accept my apologies for the inconvenience caused.

This issue is fixed in the next release of Dataverse (3.1.6)

Regards,

Adrian

Good afternoon, Adrian,

Thank you so much for the information. I would never have thought of using a previous version to install the Dataverse Software.

I was able to install it without any problems.
Thank you again.

A greeting. Have a nice weekend.