Data360 DQ+

Hi Team,

We have a case store which contains record(s) from Data store(s) and we have 2 search screens, one created out of the case store and the other created out of the data base data store.

When on the case search screen, If we click on any case, then that case is highlighted in yellow color and then when we hit the view button, we are redirected to search screen of the associated database data store.

However, when we click on "Back to Results" from data store search screen and return back to case search screen, the case on which we were working or the case that was selected is unknown to us unless we make a note of the CaseId or any particular Result field in case search screen which is not user friendly.

Is it possible to highlight the selected case on which we were working (highlight the entire row) so that when any user returns from data store screen, they get to know the case which they were working on. If not possible, kindly raise it as an enhancement.

Please find attached video recording for your reference

Hi Abhijith,

  I believe I understand the requirement.  Basically the system behavior today when a user re-enters the Case Search Screen from Case Details is to conduct a new search, losing the referenced case that was just being viewed.  Users want to be able to have the Case that they just viewed to be highlighted (sticky) when it returns to the Case Search Screen.

Please create an enhancement as this is different than how the system is designed today.

Thanks,

Jeff

Hi Jeff,

Sure, I will create an enhancement on IS-JIRA.

Regards,

Abhijith

Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

Hello Abhijith and Jeff,

Created Enhancement Jira as suggested.