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  • 1.  Unable to change date format for Filter fields present in case search screen

    Employee
    Posted 10-15-2020 01:58

    Hi Team,

    We are unable to change the date format for filter fields present in search screen of case store. Currently the default date format shown is MM/dd/yyyy. We wanted this format to be in yyyy-MM-dd. However, we are not able to find a place where we can change the date format to any other formats. Please let us know whether there is any way that we can achieve this, or if not, kindly take this as an enhancement.

    Please find below screenshots for your reference:

    Regards,

    Abhijith



  • 2.  RE: Unable to change date format for Filter fields present in case search screen

    Employee
    Posted 10-15-2020 12:33

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    I recreated the issue; creating an enhancement request ticket for it



  • 3.  RE: Unable to change date format for Filter fields present in case search screen

    Employee
    Posted 01-12-2021 09:29

    Have you tried the settings in the Field itself?



  • 4.  RE: Unable to change date format for Filter fields present in case search screen

    Employee
    Posted 01-13-2021 09:29

    Hi Jeff,

    We had tried this option at case store level by changing the Display Format Pattern as "yyyy-MM-dd". But still the default format is appearing (MM/dd/yyyy).

    Regards,

    Abhijith