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  • 1.  Expand number of columns in case screen with "+ more" icon

    Employee
    Posted 01-14-2021 08:11

    Hi Team,

    Is it possible to display only certain number of columns in case screen and replace the columns coming afterwards with a "+ more" symbol/icon so that the rest of the columns will appear upon clicking the icon.

    Please find below screenshot for reference:

    For example, the end user wishes to see only 9 columns (till Action) which provides the information which most of the users wish to see and if interested, when clicked on "+ more" icon (after column Action), get to see more columns which provides more information.

    Regards,

    Abhijith



  • 2.  RE: Expand number of columns in case screen with "+ more" icon

    Employee
    Posted 01-14-2021 08:18

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    An enhancement request has been submitted on your behalf for this.



  • 3.  RE: Expand number of columns in case screen with "+ more" icon

    Employee
    Posted 02-03-2021 12:03

    Hi Ryan,

    Can you please let us know in which version this enhancement is going to be expected and if possible, a rough timeline on when this version is going to be released.

    Regards,

    Abhijith