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  • 1.  Fields not displaying correctly

    Posted 05-08-2018 00:45
      |   view attached

    So this information is from our asset management system, which is an add on for MapInfo ad uses .tab files.

    The list on the left is from SSA, the list on the right is from MapInfo info tool.

    The fields returned in SSA are completely useless.

    I cannot adjust anything in the asset system in regards to column widths/types because the program creates them and editing them could crash the whole thing.

    Exponare displays this information fine.

    Anyone have any ideas for this issue?See Attachment



  • 2.  RE: Fields not displaying correctly

    Posted 05-09-2018 04:20

    Hi Rebecca,

    Please can you log a support call for us to investigate this issue. It could be a few things and we have a number of solutions that will help.

    Regards

    Andy



  • 3.  RE: Fields not displaying correctly

    Posted 05-09-2018 23:18

    Can do, thanks



  • 4.  RE: Fields not displaying correctly

    Employee
    Posted 05-11-2018 01:06
      |   view attached

    Thanks for logging this Rebecca.

    We tested this and can confirm it is a bug specific to SSA 12.0. Same data works well in latest SSA 12.2 without any additional steps. See Attachment



  • 5.  RE: Fields not displaying correctly

    Posted 05-14-2018 20:43

    We have updated to v12.2 and are still having the issue, but we're having a different issue at the moment too and may be doing a re-install, so we'll see if that helps.

     

    Thanks :)

     



  • 6.  RE: Fields not displaying correctly

    Posted 05-20-2018 22:08

    Reinstalled the updates, issue still exists. Problem is with PB tech support.



  • 7.  RE: Fields not displaying correctly

    Posted 06-12-2018 01:38

    Only solution for this way to create a copy of the original file, rename and relocate. It's a messy work around but it works.