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  • 1.  Foundation 12.1 Workflow Error: Object reference not set to an instance of an object

    Posted 04-01-2022 16:57
      |   view attached

    Hey Friends,
    I am receiving an error during the rejection process of a child workflow.  I've checked all the table dropdowns to make sure connections are properly set. I've checked the transitions and those appear to be properly set. I've googled what this error means in general as I didn't find anything within support documentation. I'm stumped! Has anyone else run into this?

    The reject button does have custom rules which set triggers for the workflow. Those custom rules do include the "reject" action. I have done this same process with other workflows without any issue. 

    Approving works fine and the workflow moves forward. It's just when rejecting that this error occurs. 

    Thank you!



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    Vanessa Kutasi | Application Analyst II
    IDEXX | New England WUG Leader
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  • 2.  RE: Foundation 12.1 Workflow Error: Object reference not set to an instance of an object

    Posted 04-04-2022 05:15
    Hi Vanessa,

    did you check the transitions ass well?
    I had a same error in Evolve a few weeks ago and finally I discovered ther was a double transition line between the same objects. Don't know how that happened.  But had a an (crash) error before in Evolve and looks like it got partly corrupted then. Discovered it when trying to change the connections of the transistion and saw there was a second one.  After removing the transistions and creating a new one the problem was solved.

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    Jan van Asseldonk | Consultant
    CTAC | +31629078169
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  • 3.  RE: Foundation 12.1 Workflow Error: Object reference not set to an instance of an object

    Employee
    Posted 04-04-2022 19:41
    Hi Vanessa
    That's  a 'catch all' type of error message and thus  will be tough to debug via the community.  I'd suggest opening a support ticket to see if they can help you debug it.
    Best Regards,
    Sigrid

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    Sigrid Kok
    PSE | Winshuttle NA
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  • 4.  RE: Foundation 12.1 Workflow Error: Object reference not set to an instance of an object

    Posted 04-08-2022 18:09
    Thank you both! I managed to resolve the original error, but am now receiving a new error. I have submitted a case with support.

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    Vanessa Kutasi | Application Analyst II
    IDEXX | New England WUG Leader
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    Original Message