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  • 1.  Unable to make a user inactive in ER

    Posted 12-11-2019 07:13
    Unable to make a user inactive in ER


  • 2.  RE: Unable to make a user inactive in ER

    Posted 12-11-2019 07:58

    Hi Daniel,

    Thank you for your question. If a user isn’t allowed to be made inactive, that means they have an item tied to their account that is still open. Those items will need to be closed or reassigned prior to the user getting marked as inactive.